Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 41-50 of 77 decisions.
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding a two-day flight delay returning from Nassau, Bahamas, to Montréal, Quebec, via Toronto, Ontario.
[2] The applicants are seeking a full reimbursement of their tickets in the...
44-C-A-2019 | Decision | 2019-08-08
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Pacific Coastal because they missed their flight with Sunwing Airlines Inc. (Sunwing) from Vancouver, British Columbia, to Toronto, Ontario, as a result of the delayed arrival of their Pacific...
43-C-A-2019 | Decision | 2019-07-22
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Brussels Airlines for the loss of several items in the two pieces of baggage that they checked following a flight from Ottawa, Ontario, Canada, to Conakry, Guinea, via Toronto, Ontario, Canada,...
42-C-A-2019 | Decision | 2019-07-17
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) concerning Air Maroc’s refusal to transport them aboard Flight No. AT0274 from Casablanca, Morocco, to Beirut, Lebanon, on May 5, 2018, and their decision not to travel aboard Air...
41-C-A-2019 | Decision | 2019-07-16
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning its notification practices. Specifically, the applicants argue that Air Canada did not make reasonable efforts to inform them of a schedule change, which is in...
39-C-A-2019 | Decision | 2019-07-05
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Jet Airways concerning the delay and loss of his checked baggage while travelling from Toronto, Ontario, to Chennai, India, via Delhi, India, from August 1 to 3, 2018.
[2] The applicant...
38-C-A-2019 | Decision | 2019-07-03
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning the carrier’s refusal to transport Maria Guadalupe Lyell from Mexico City, Mexico, to Toronto, Ontario, Canada, on March 12, 2017.
[2] They seek compensation for the...
37-C-A-2019 | Decision | 2019-07-02
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Transat concerning its refusal to transport him from London, United Kingdom, to Calgary, Canada, on the basis that he did not pay the required excess baggage fees.
[2] The applicant is...
36-C-A-2019 | Decision | 2019-06-27
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding their flight from Toronto, Ontario, to Saint John, New Brunswick, that was rerouted to Moncton, New Brunswick, on August 23, 2017 due to weather conditions. They...
35-C-A-2019 | Decision | 2019-06-21
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Etihad for refusing to check them in for their flight and for cancelling their reservation. The applicants are seeking a full refund of their cancelled tickets.
[2] The Agency will address the...
32-C-A-2019 | Decision | 2019-06-10