Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
Showing 71-80 of 112 decisions.
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet alleging that it acted negligently by selling him an “invalid” return ticket and by not accepting a Canadian citizenship card and/or a Nexus card when he was refused transportation on the...
45-C-A-2020 | Decision | 2020-07-02
SUMMARY
[1] Miss Qian filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding:
its refusal to transport her from Toronto, Ontario to Vancouver, British Columbia on December 7, 2018;
the “cancellation” of her round-trip itinerary from...
42-C-A-2020 | Decision | 2020-07-02
SUMMARY
[1] Michael Doff filed an application with the Canadian Transportation Agency (Agency) against Pacific Coastal regarding the cancellation of his flight from Vancouver, British Columbia, to Williams Lake, British Columbia, on October 6, 2017.
[2] Mr. Doff is seeking the...
43-C-A-2020 | Decision | 2020-07-02
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding the cancellation of their flight and subsequent delay in travel.
[2] The applicants seek compensation in the amount of USD 600 per applicant, which represents 50 ...
46-C-A-2020 | Decision | 2020-07-02
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the delay of their checked piece of baggage and the items missing from their baggage while travelling from Toronto, Ontario, to Casablanca, Morocco, via Montréal, Quebec. The...
48-C-A-2020 | Decision | 2020-07-02
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding WestJet’s refusal to transport them on Flight No. WS652.
[2] The applicant is requesting compensation in the amount of CAD 178.51 for hotel accommodation and CAD ...
49-C-A-2020 | Decision | 2020-07-02
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Delta, in which the applicant seeks compensation for damage to two pieces of checked baggage and the alleged theft of several items from that baggage. The applicant claims compensation in the...
36-C-A-2020 | Decision | 2020-07-02
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a late flight and the delay in the delivery of two of their pieces of baggage.
[2] The applicants seek reimbursement of CAD 1,819.20, the value of their two tickets, as...
35-C-A-2020 | Decision | 2020-05-26
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning the rescheduling of their round-trip itinerary from Philadelphia, Pennsylvania, USA, to Calgary, Alberta.
[2] The applicants seek a refund for the tickets purchased,...
34-C-A-2020 | Decision | 2020-05-25
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a business class seat upgrade that he purchased for Flight No. AC8457, departing on March 18, 2019, from Boston, United States of America, to Montréal (Quebec).
[2...
33-C-A-2020 | Decision | 2020-05-22