Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-10 of 34 decisions.
December 31, 2001
IN THE MATTER OF a complaint by Richard Zuker against Air Canada concerning its prohibition against back-to-back ticketing applicable to the domestic services it offers.
File No. M4370/A74/00-672
COMPLAINT
On October 19, 2000, Richard Zuker filed with the Air Travel Complaints...
680-C-A-2001 | Decision | 2001-12-31
December 24, 2001
IN THE MATTER OF a complaint by Del Anderson against Air Canada concerning denied boarding policy applicable to transportation between points in Canada.
File No. M4370/A74/00-625
COMPLAINT
On October 9, 2000, Del Anderson filed with the Air Travel Complaints Commissioner (...
666-C-A-2001 | Decision | 2001-12-24
December 17, 2001
IN THE MATTER OF a complaint filed by Chris Solomon against Air Canada concerning the penalty fee assessed for changes in reservations applicable to transportation between Canada and the United States of America.
File No. M4370/A74/01-395
COMPLAINT
On March 2, 2001, Chris Solomon...
654-C-A-2001 | Decision | 2001-12-17
December 12, 2001
IN THE MATTER OF a complaint by Christian Riegel concerning the $651.50 fare and the range of fares offered by Air Canada on August 17, 2000 for round-trip travel between Regina, Saskatchewan and Toronto, Ontario departing from Regina on September 29, 2000 and returning from...
647-P-A-2001 | Decision | 2001-12-12
December 11, 2001
IN THE MATTER of a complaint filed by Roseline Poulin with respect to Air Canada's refusal to transport her on its flights from Toronto, Ontario, to Montréal, Quebec, on February 9, 2001.
File No. M4370/A74/01-640
COMPLAINT
On April 11, 2001, Roseline Poulin filed with the...
642-C-A-2001 | Decision | 2001-12-11
November 21, 2001
IN THE MATTER OF a complaint by Patrick McCarthy Sr. concerning the $448 fare offered by Air Canada on or about August 1, 2000 for round-trip travel between Calgary, Alberta, and Kamloops, British Columbia, during August 2000.
File No. M4370/A74/00-172
COMPLAINT
On August 1, 2000...
609-P-A-2001 | Decision | 2001-11-21
November 20, 2001
IN THE MATTER OF a complaint by the Hamlet of Clyde River concerning the passenger fares and cargo rates offered by Bradley Air Services Limited also carrying on business as First Air and/or Ptarmigan Airways and/or Northwest Territorial Airways and/or NWT Air, in respect of its...
608-P-A-2001 | Decision | 2001-11-20
November 16, 2001
IN THE MATTER OF a complaint by Patricia Evans concerning the $681.06 fare offered by Air Canada on July 8, 2000 for round-trip travel between Toronto, Ontario, and Victoria, British Columbia, during August 2000.
File No. M4370/A74/00-78
COMPLAINT
On July 18, 2000, Patricia Evans...
601-P-A-2001 | Decision | 2001-11-16
November 15, 2001
IN THE MATTER OF a complaint by L. Roger St. Vincent concerning the $653.77 fare offered by Air Canada for a round trip between Toronto and Montréal, departing from Toronto on March 15, 2001 and returning from Montréal on April 4, 2001.
File No. M4370/A74/01-1040
COMPLAINT
On...
593-P-A-2001 | Decision | 2001-11-15
October 15, 2001
IN THE MATTER OF a complaint filed by Kadiata Mbaye against Compagnie Nationale de Transports Aériens Royal Air Maroc concerning the loss of one of her bags on a trip from Montréal, Quebec, Canada, to Dakar, Senegal, on March 5, 2000.
File No. M4370/R80
COMPLAINT
On November 16,...
521-C-A-2001 | Decision | 2001-10-15