Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 61-70 of 629 decisions.
SUMMARY
[1] Karl McKinnon filed an application with the Canadian Transportation Agency (Agency) against Air Canada pursuant to subsection 172(1) of the CTA and subsection 110(4) of the ATR concerning his disability-related needs and class of service following a travel on August...
24-AT-C-A-2021 | Decision | 2021-04-12
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Royal Air Maroc pursuant to subsection 172(1) of the CTA, with respect to Royal Air Maroc’s alleged failure to provide her with wheelchair assistance.
[2] On February 21, 2020, the Agency issued...
21-AT-A-2021 | Decision | 2021-03-23
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet pursuant to:
subsection 172(1) of the CTA, with respect to WestJet’s alleged failure to provide appropriate seating and wheelchair assistance; and
subsection 110(4) of the Air...
11-AT-C-A-2021 | Decision | 2021-02-15
SUMMARY
[1] Yousuf Omer filed an application with the Canadian Transportation Agency (Agency) against Air Canada, pursuant to subsection 172(1) of the CTA, with respect to Air Canada’s alleged failure to provide him assistance during a connection; and pursuant to subsection...
111-AT-C-A-2020 | Decision | 2020-12-21
Whereas, pursuant to subsection 36(2) of the Canada Transportation Act, the Canadian Transportation Agency has given the Minister of Transport notice of the annexed Regulations Amending the Accessible Transportation for Persons with Disabilities Regulations and the Canadian Transportation Agency...
2020-AT-186 | Order | 2020-12-15
SUMMARY
[1] WestJet filed an application with the Agency, pursuant to section 32 of the CTA, requesting that the Agency review Decision No. 66-AT-A-2010, Decision No. 430‑AT‑A‑2011 and Decision No. 227-AT-A-2012, regarding the accommodation for persons whose allergies to cats...
LET-AT-A-73-2020 | Letter Decision | 2020-11-12
SUMMARY
[1] The applicants have filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning the handling of their electric wheelchairs. In Decision No. LET-AT-A-70-2019, the Agency determined that Arlette Meunier had not encountered an obstacle to...
101-AT-A-2020 | Decision | 2020-11-10
SUMMARY
[1] Christine Comtois filed an application with the Canadian Transportation Agency (Agency) against Air Canada alleging that Air Canada did not provide her with the wheelchair assistance service she had requested and that the delay of Flight No. AC1602 from Montréal, Quebec, to Fort...
LET-AT-A-70-2020 | Letter Decision | 2020-11-02
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning a tarmac delay and the accommodation of their health issues during this delay.
[2] The applicant is seeking compensation in the amount of USD 479 for the cost of...
87-AT-C-A-2020 | Decision | 2020-09-01
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent pursuant to subsection 172(1) of the CTA with respect to its alleged failure to provide assistance to Laurie Ann Huber.
[2] The applicants also claim that the respondent...
58-AT-C-A-2020 | Decision | 2020-07-13