Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 81-90 of 629 decisions.
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada pursuant to subsection 172(1) of the CTA, concerning the carrier’s refusal to provide him with a free ticket for his attendant under the One-Person, One-Fare (1P1F) program.
[2]...
70-AT-A-2019 | Decision | 2019-10-24
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet pursuant to subsection 172(1) of the CTA, concerning the carrier’s alleged failure to provide appropriate seating.
[2] The applicant seeks a full refund of their ticket as well as...
57-AT-A-2019 | Decision | 2019-09-13
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding the accommodation measures provided in relation to his allergy to dogs.
[2] The applicant requests a refund of $1,060 for expenses incurred with regard to his application and...
40-AT-A-2019 | Decision | 2019-07-11
SUMMARY
[1] This Decision informs passengers, transportation service providers, organizations representing persons with disabilities, and Canadians in general of the Agency’s approach to applications made pursuant to subsection 172(1) of the CTA.
THE LAW
[2] Section 5 of the CTA, entitled National...
33-AT-A-2019 | Decision | 2019-06-21
Whereas, pursuant to subsection 36(2) of the Canada Transportation Act, the Canadian Transportation Agency has given the Minister of Transport notice of the annexed Accessible Transportation for Persons with Disabilities Regulations;
Therefore, the Canadian Transportation Agency, pursuant to...
2019-AT-96 | Order | 2019-05-24
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Transat pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), concerning the carrier’s alleged failure to provide both general assistance...
24-AT-A-2019 | Decision | 2019-04-29
SUMMARY
[1] Mr. Shrestha filed an application with the Canadian Transportation Agency (Agency) against China Eastern pursuant to subsection 110(4) of the Air Transportation Regulations, SOR/88-58, as amended (ATR), concerning the carrier’s refusal to transport him, and subsection 172(1) of the...
20-AT-C-A-2019 | Decision | 2019-04-04
SUMMARY
[1] Tanveer Akhtar filed an application with the Canadian Transportation Agency (Agency) against Saudi Arabian Airlines pursuant to:
subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), concerning the carrier’s alleged failure to provide wheelchair...
LET-AT-C-A-32-2019 | Letter Decision | 2019-04-01
SUMMARY
[1] MK filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning a tarmac delay in Calgary, Alberta, and its impacts on them. MK alleges that they were on board Air Canada Flight No. AC844 for six hours prior to being disembarked. They state that...
12-AT-C-A-2019 | Decision | 2019-02-20
SUMMARY
[1] Mr. Lukács filed an application with the Canadian Transportation Agency (Agency) against Delta regarding Delta’s alleged policy concerning the transportation of large (obese) passengers (application).
[2] The application was originally dismissed by the Agency, but has since been...
1-AT-C-A-2019 | Decision | 2019-01-07