Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
- 2024 16 Apply 2024 filter
- 2023 16 Apply 2023 filter
- 2022 12 Apply 2022 filter
- 2021 19 Apply 2021 filter
- 2020 14 Apply 2020 filter
- 2019 13 Apply 2019 filter
- 2018 9 Apply 2018 filter
- 2017 5 Apply 2017 filter
- 2016 5 Apply 2016 filter
- 2015 6 Apply 2015 filter
- 2014 3 Apply 2014 filter
- 2013 17 Apply 2013 filter
- 2012 8 Apply 2012 filter
- 2011 6 Apply 2011 filter
- 2010 15 Apply 2010 filter
- 2009 8 Apply 2009 filter
- 2008 33 Apply 2008 filter
- 2007 15 Apply 2007 filter
- 2006 42 Apply 2006 filter
- 2005 45 Apply 2005 filter
- 2004 37 Apply 2004 filter
- 2003 37 Apply 2003 filter
- 2002 49 Apply 2002 filter
- 2001 25 Apply 2001 filter
- 2000 60 Apply 2000 filter
- 1999 57 Apply 1999 filter
- 1998 34 Apply 1998 filter
- 1994 1 Apply 1994 filter
- 1993 1 Apply 1993 filter
- 1992 20 Apply 1992 filter
- 1991 1 Apply 1991 filter
Showing 91-100 of 629 decisions.
SUMMARY
[1] This decision addresses whether Air Canada has complied with the Canadian Transportation Agency’s (Agency) direction in Decision No. LET-AT-A-80-2017 to develop or implement either a homegrown special service request (SSR) code for Mr. Kruger or an alternative accommodation measure that...
63-AT-A-2018 | Decision | 2018-12-04
SUMMARY
[1] Ms. Bruzual has fibromyalgia and bursitis. WestJet denied two requests for an attendant, two requests for wheelchair assistance, and one request for “medical seating” for a trip that Ms. Bruzual was planning to an unspecified destination. She submits that her treatment by WestJet...
59-AT-A-2018 | Decision | 2018-10-25
SUMMARY
[1] The applicants, who frequently travel with VIA, both need to use scooters as a result of disabilities. The applicants submit that for years, they have been experiencing difficulties in travelling together with their scooters on VIA’s passenger trains, and that VIA’s policy, which...
58-AT-R-2018 | Decision | 2018-10-09
BACKGROUND
[1] The applicant filed two applications with the Canadian Transportation Agency (Agency), one against United Airlines and one against Air Canada. The applications each allege that United Airlines and Air Canada, in operating their respective portions of the applicant’s return flights,...
CONF-14-2018 | Letter Decision | 2018-09-14
SUMMARY
[1] Elias Saghbini filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning a flight delay and alleged undue obstacles to his mobility that he encountered while travelling from Ottawa, Ontario, Canada to Lyon, France on December 12 and 13...
30-AT-C-A-2018 | Decision | 2018-04-06
SUMMARY
[1] Gayle Shriner, on behalf of Nancy Shelton and Marjorie Berghoff (applicants), filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), and subsection110(4) of the Air...
20-AT-C-A-2018 | Decision | 2018-03-08
SUMMARY
[1] Mr. Korchinski submits that he encountered difficulties with WestJet’s provision of wheelchair assistance following a flight on January 18, 2017. Mr. Korchinski requests that he be permitted to use a wheelchair to accommodate his disability, that WestJet be required to lift the one-year...
17-AT-C-A-2018 | Decision | 2018-03-02
BACKGROUND
On November 22, 2017, the Canadian Transportation Agency (Agency) issued Decision No. LET AT-A-78-2017 (Decision) wherein it found that Ms. Jodhan is a person with a disability and has encountered an obstacle to her mobility. The Agency stayed the consideration of the question of whether...
LET-AT-A-11-2018 | Letter Decision | 2018-02-14
SUMMARY
[1] Shafique Ahmad, on behalf of his father, Muhammad Sharif, filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), against Air Canada, alleging that it did not provide one...
13-AT-A-2018 | Decision | 2018-02-08
SUMMARY
[1] Jim Triantafilou, on behalf of his son Jacob Triantafilou, filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA) against Air Transat regarding the carrier’s decision...
111-AT-A-2017 | Decision | 2017-12-15