Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Date
Showing 1-10 of 14 decisions.
BACKGROUND
[1] On April 24, 2009, Air Canada filed with the Canadian Transportation Agency (Agency) certain amendments to its tariff applicable for travel to and from Canada. The purpose of these amendments was to promote passenger protection on Air Canada’s international flights.
[2] ...
LET-C-A-129-2011 | Letter Decision | 2011-12-02
Introduction
[1] As the result of a complaint by Gábor Lukács, the Canadian Transportation Agency (Agency) ordered WestJet in Decision No. 483-C-A-2010 dated November 24, 2010 to:
revise its tariff applicable to domestic services to provide for a limit of liability for the carriage of baggage at a...
418-C-A-2011 | Decision | 2011-11-30
INTRODUCTION
Daniel Bates filed a complaint with the Canadian Transportation Agency (Agency) against Air Canada regarding an additional collection in airfare he incurred as a result of an itinerary change he made.
Mr. Bates alleges that Air Canada’s terms and conditions of carriage are unclear,...
416-C-A-2011 | Decision | 2011-11-28
On June 13, 2011, Dave Lofranco filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding difficulties he experienced as a result of his allergy to peanuts on Air Canada Flight No. 1038 from Denver, Colorado, United States of America to Toronto, Ontario,...
409-AT-A-2011 | Decision | 2011-11-17
An erratum was issued on September 22, 2011
August 8, 2011
Complaint by Gábor Lukács against Air Canada with respect to its International Passenger Rules and Fares Tariff NTA(A) No. 458, in particular, Rules 80, 89 and 91(B).
File No.: M4120-3/09-07441
BACKGROUND
[1] On April 24, 2009, Air Canada...
LET-C-A-80-2011 | Letter Decision | 2011-08-08
BACKGROUND
[1]On April 24, 2009, WestJet filed with the Canadian Transportation Agency (Agency) certain amendments to its Scheduled International Passenger Rules Tariff No. CTA(A) No. 4 (Tariff).
[2]Chief among these amendments was the addition of Rule 24.3, which provided for additional service...
LET-C-A-79-2011 | Letter Decision | 2011-08-08
BACKGROUND
[1] On April 28, 2009, Air Transat filed with the Canadian Transportation Agency (Agency) certain amendments to its Scheduled International Passenger Rules Tariff No. CTA(A) No. 4 (Tariff).
[2] Chief among these amendments was the addition of Rule 21, which provided for additional...
LET-C-A-78-2011 | Letter Decision | 2011-08-08
August 4, 2011
COMPLAINT by Leonard O'Reilly against Air Canada.
File No. M4120-3/11-50095
Introduction and Issue
[1] Leonard O'Reilly filed a complaint with the Canadian Transportation Agency (Agency) with respect to Air Canada's refusal to transport him on Flight AC0998 departing from Toronto...
295-C-A-2011 | Decision | 2011-08-04
August 2, 2011
COMPLAINT by Gábor Lukács against Air Canada relating to baggage liability appearing in Rule 55(C)(7) of Air Canada’s International Passenger Rules and Fares Tariff, CTA(A) No. 458.
M4120-3/09-07287
Introduction and Issues
[1] Gábor Lukács filed a complaint with the Canadian...
291-C-A-2011 | Decision | 2011-08-02
June 23, 2011
COMPLAINT by Graeme Lamb against Air Transat A.T. Inc. carrying on business as Air Transat.
File No. M4120-3/11-50030
INTRODUCTION AND ISSUE
[1] Graeme Lamb filed a complaint with the Canadian Transportation Agency (Agency) with respect to the refusal by Air Transat A.T. Inc....
232-C-A-2011 | Decision | 2011-06-23