Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Date
Showing 1-9 of 9 decisions.
SUMMARY
[1] This decision addresses whether Air Canada has complied with the Canadian Transportation Agency’s (Agency) direction in Decision No. LET-AT-A-80-2017 to develop or implement either a homegrown special service request (SSR) code for Mr. Kruger or an alternative accommodation measure that...
63-AT-A-2018 | Decision | 2018-12-04
SUMMARY
[1] Ms. Bruzual has fibromyalgia and bursitis. WestJet denied two requests for an attendant, two requests for wheelchair assistance, and one request for “medical seating” for a trip that Ms. Bruzual was planning to an unspecified destination. She submits that her treatment by WestJet...
59-AT-A-2018 | Decision | 2018-10-25
SUMMARY
[1] The applicants, who frequently travel with VIA, both need to use scooters as a result of disabilities. The applicants submit that for years, they have been experiencing difficulties in travelling together with their scooters on VIA’s passenger trains, and that VIA’s policy, which...
58-AT-R-2018 | Decision | 2018-10-09
BACKGROUND
[1] The applicant filed two applications with the Canadian Transportation Agency (Agency), one against United Airlines and one against Air Canada. The applications each allege that United Airlines and Air Canada, in operating their respective portions of the applicant’s return flights,...
CONF-14-2018 | Letter Decision | 2018-09-14
SUMMARY
[1] Elias Saghbini filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning a flight delay and alleged undue obstacles to his mobility that he encountered while travelling from Ottawa, Ontario, Canada to Lyon, France on December 12 and 13...
30-AT-C-A-2018 | Decision | 2018-04-06
SUMMARY
[1] Gayle Shriner, on behalf of Nancy Shelton and Marjorie Berghoff (applicants), filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), and subsection110(4) of the Air...
20-AT-C-A-2018 | Decision | 2018-03-08
SUMMARY
[1] Mr. Korchinski submits that he encountered difficulties with WestJet’s provision of wheelchair assistance following a flight on January 18, 2017. Mr. Korchinski requests that he be permitted to use a wheelchair to accommodate his disability, that WestJet be required to lift the one-year...
17-AT-C-A-2018 | Decision | 2018-03-02
BACKGROUND
On November 22, 2017, the Canadian Transportation Agency (Agency) issued Decision No. LET AT-A-78-2017 (Decision) wherein it found that Ms. Jodhan is a person with a disability and has encountered an obstacle to her mobility. The Agency stayed the consideration of the question of whether...
LET-AT-A-11-2018 | Letter Decision | 2018-02-14
SUMMARY
[1] Shafique Ahmad, on behalf of his father, Muhammad Sharif, filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), against Air Canada, alleging that it did not provide one...
13-AT-A-2018 | Decision | 2018-02-08