Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 1-10 of 19624 decisions.
Summary
[1] Diane Zeleny filed an application with the Canadian Transportation Agency (Agency) regarding an alleged barrier to her mobility while exiting Billy Bishop Toronto City Airport (Billy Bishop Airport), owned and operated by Ports Toronto.
[2] For the reasons set out below, the Agency...
17-AT-A-2025 | Decision | 2025-05-05
Summary
[1] Mr. Kurz, a person with a disability, filed an application with the Canadian Transportation Agency (Agency) concerning Flair’s refusal to transport his electric wheelchair from Winnipeg, Manitoba, to Calgary, Alberta, on August 14, 2023.
[2] Mr. Kurz seeks corrective measures in the...
14-AT-A-2025 | Decision | 2025-04-02
[1] Pine Row Acres applied to the Canadian Transportation Agency (Agency) under section 102 of the Canada Transportation Act (CTA) for a private crossing at mileage 17.52 of CN’s Dundas Subdivision in Brantford, Ontario.
[2] For the reasons set out below, the Agency orders CN to construct a...
13-R-2025 | Decision | 2025-04-01
Summary
[1] Cynthia-Jean Smith filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding the difficulties she faced in getting her dog accepted for travel as a service dog.
[2] Ms. Smith seeks the following:
an order requiring WestJet to accept her dog as...
9-AT-A-2025 | Decision | 2025-03-11
Summary
[1] Girish Chawla filed an application with the Canadian Transportation Agency (Agency) on behalf of his father, Hans Raj Chawla. Girish Chawla alleges that Hans Raj Chawla was denied a wheelchair at the Montréal airport while travelling with Air Canada and that, because he had to run from...
2-AT-A-2025 | Decision | 2025-01-14
Summary
[1] John Lawrence Aucoin filed an application with the Canadian Transportation Agency (Agency) regarding difficulties that he experienced while travelling with WestJet between Halifax, Nova Scotia, and Las Vegas, Nevada, via Toronto, Ontario, in March 2016.
[2] Mr. Aucoin has quadriplegia...
1-AT-A-2025 | Decision | 2025-01-02
Summary
[1] The City filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 101(4) of the Canada Transportation Act (CTA) and subsection 16(1) of the Railway Safety Act (RSA). In the application, the City seeks a decision on two issues concerning work on the...
26-R-2024 | Decision | 2024-12-16
Summary
[1] Alexandre Dumas filed an application with the Canadian Transportation Agency (Agency) regarding Sky Jet’s refusal to transport him.
[2] Mr. Dumas seeks compensation for damages in the amount of CAD 150,000.
[3] In Decision LET-AT-A-49-2023 (Part 1 Decision), the Agency found that...
25-AT-A-2024 | Decision | 2024-12-11
[1] Air Liaison has applied to the Agency for a ruling as to whether the Bombardier CRJ2 - CL600 2B19 440 aircraft, registration C-FHST, is a small aircraft within the meaning of section 2 of the ATRwhen provided, with flight crew, to Air Liaison for the purpose of operating an air service...
24-A-2024 | Decision | 2024-11-22
Summary
[1] Mohamed Chahir, a person with reduced mobility, has filed an application with the Canadian Transportation Agency (Agency) regarding his seat assignment by Royal Air Maroc for his round-trip flight from Montréal, Quebec, to Casablanca, Morocco, in August 2023.
[2] In Decision ...
23-AT-A-2024 | Decision | 2024-10-24