Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
- 2024 12 Apply 2024 filter
- 2023 167 Apply 2023 filter
- 2022 154 Apply 2022 filter
- 2021 146 Apply 2021 filter
- 2020 112 Apply 2020 filter
- 2019 92 Apply 2019 filter
- 2018 68 Apply 2018 filter
- 2017 112 Apply 2017 filter
- 2016 390 Apply 2016 filter
- 2015 408 Apply 2015 filter
- 2014 458 Apply 2014 filter
- 2013 475 Apply 2013 filter
- 2012 496 Apply 2012 filter
- 2011 452 Apply 2011 filter
- 2010 528 Apply 2010 filter
- 2009 531 Apply 2009 filter
- 2008 631 Apply 2008 filter
- 2007 655 Apply 2007 filter
- 2006 719 Apply 2006 filter
- 2005 756 Apply 2005 filter
- 2004 716 Apply 2004 filter
- 2003 725 Apply 2003 filter
- 2002 705 Apply 2002 filter
- 2001 685 Apply 2001 filter
- 2000 805 Apply 2000 filter
- 1999 730 Apply 1999 filter
- 1998 644 Apply 1998 filter
- 1997 717 Apply 1997 filter
- 1996 617 Apply 1996 filter
- 1995 874 Apply 1995 filter
- 1994 853 Apply 1994 filter
- 1993 887 Apply 1993 filter
- 1992 819 Apply 1992 filter
- 1991 643 Apply 1991 filter
- 1990 648 Apply 1990 filter
- 1989 655 Apply 1989 filter
- 1988 516 Apply 1988 filter
Showing 211-220 of 19601 decisions.
[1] The applicants purchased non-refundable round-trip tickets from the respondent for travel from Toronto, Ontario, to Venice, Italy, departing on May 16, 2020, and returning on May 30, 2020, at a cost of CAD 1,881.31.
[2] On March 18, 2020, the respondent announced a gradual suspension of...
123-C-A-2022 | Decision | 2022-10-12
[1] The applicants were scheduled to travel from Cancun, Mexico, to Regina, Saskatchewan, via Calgary, Alberta, on February 29, 2020. The applicants’ flight from Calgary to Regina was scheduled to depart at 10:55 pm on February 29, 2020, and arrive in Regina at 1:31 am...
122-C-A-2022 | Decision | 2022-10-07
[1] The applicant was scheduled to travel from Phoenix, Arizona, to Thunder Bay, Ontario, via Calgary, Alberta, and Toronto, Ontario, departing on December 20, 2019. The flight from Calgary to Toronto, Flight WS0668, was delayed because the aircraft returned to the gate to change out its crew prior...
120-C-A-2022 | Decision | 2022-10-03
[1] Gareth Bennett purchased round-trip tickets with WestJet to travel from Vancouver, British Columbia, to Belize City, Belize, via Toronto, Ontario. The return portion of his itinerary included a flight from Belize to Toronto on December 14, 2019, with a connecting flight to Vancouver the...
121-C-A-2022 | Decision | 2022-10-03
[1] Taylor Hache purchased a one-way ticket to travel with WestJet from Terrace, British Columbia, to Vancouver, British Columbia, departing on November 5, 2020. On November 3, 2020, Mr. Hache was notified that his flight was cancelled and that he was rebooked to travel at 6:40 am the following day...
117-C-A-2022 | Decision | 2022-09-29
[1] The applicants purchased tickets with Air Canada to travel from Toronto, Ontario, to Casablanca, Morocco, via Montréal, Quebec, on December 19, 2019, and returning to Toronto via Madrid, Spain. The applicants’ flight from Montréal to Casablanca was cancelled and they were rebooked on an...
118-C-A-2022 | Decision | 2022-09-29
Mr. Anand claims that two pieces of baggage were damaged on a flight that he and his wife, Kulwant Kaur Anand, took from Indore, India, to Toronto, Ontario, departing on December 4, 2020. Air Canada submits that the baggage was checked under Mrs. Anand’s name. Mr. Anand acknowledges that the...
119-C-A-2022 | Decision | 2022-09-29
[1] Taylor Hache purchased a round-trip ticket for travel with WestJet from Terrace, British Columbia, to Vancouver, British Columbia, departing on November 26, 2020, and returning on November 29, 2020. However, on November 23, 2020, Mr. Hache was notified that the outbound flight was...
116-C-A-2022 | Decision | 2022-09-23
[1] The applicants were scheduled to take a return flight from Miami, Florida, to Montréal, Quebec, on February 8, 2020, at 1:00 pm However, their flight was delayed by over 15 hours and they arrived in Montréal at 8:02 am on February 9, 2020.
[2] The applicants state...
115-C-A-2022 | Decision | 2022-09-22
SUMMARY
[1] The applicant, a minor child represented by Ms. Browne, filed an application with the Canadian Transportation Agency (Agency) against WestJet, claiming that persons with disabilities who are approved by WestJet for its One Person, One Fare (1P1F) program should be able to book their...
114-AT-A-2022 | Decision | 2022-09-20