Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 31-36 of 36 decisions.
[1] Nizar Kamouna purchased a one-way ticket from WestJet for travel on February 5, 2020, from Montréal, Quebec, to London, United Kingdom, via Toronto, Ontario. Flight WS3535 from Montréal to Toronto was delayed, which caused Mr. Kamouna to miss his connecting flight to London. WestJet...
57-C-A-2023 | Decision | 2023-05-05
[1] The applicants purchased round-trip tickets with the respondent for travel from Montréal, Quebec, to Mexico City, Mexico, departing on April 23, 2020, and returning on April 28, 2020.
[2] The applicants state that, on February 21, 2020, the respondent informed them that their...
59-C-A-2023 | Decision | 2023-05-05
[1] The applicants purchased round-trip tickets for travel with the respondent from Ottawa, Ontario to Vancouver, British Columbia, departing on August 12, 2021, and returning on August 19, 2021. Their return flight was scheduled to depart Vancouver at 3:20 pm and arrive in Ottawa at...
53-C-A-2023 | Decision | 2023-05-03
[1] The applicant purchased a round-trip ticket from the respondent for travel from Vancouver, British Columbia, to San José, Costa Rica, via Mexico City, Mexico, departing on February 16, 2020, and returning on February 26, 2020.
[2] The applicant’s original return flight segment from Mexico City...
52-C-A-2023 | Decision | 2023-05-03
[1] The applicants purchased round-trip tickets with ExploreTrip for travel from Montréal, Quebec, to Cancun, Mexico, departing on April 22, 2020, and returning on April 28, 2020.
[2] The applicants state that due to the COVID-19 pandemic, they could not leave the country. They also claim...
55-C-A-2023 | Decision | 2023-05-03
[1] On March 20, 2020, Eve-Marie Langevin purchased a one-way ticket for travel from Huatulco, Mexico, to Montréal, Quebec, via Mexico City, Mexico, departing on March 23, 2020.
[2] Ms. Langevin states that Interjet cancelled her flight without notice as no flights...
54-C-A-2023 | Decision | 2023-05-03
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