Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
Showing 101-110 of 112 decisions.
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Transat, pursuant to subsection 172(1) of the CTA, concerning the carrier’s failure to meet his alleged disability-related needs by serving him a meal with sugar in it. The applicant...
13-AT-A-2020 | Decision | 2020-01-28
SUMMARY
[1] On September 13, 2019, IATA filed, with the Canadian Transportation Agency (Agency), an appeal of NAV CANADA’s increased charges for air navigation services based on its use of Space-Based Automatic Dependent Surveillance-Broadcast technology (SB ADS‑B) in its air traffic...
10-A-2020 | Decision | 2020-01-23
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the delayed delivery and damage to his checked piece of baggage while travelling from Jackson Hole, Wyoming, to Halifax, Nova Scotia, via Denver, Colorado, and Toronto,...
11-C-A-2020 | Decision | 2020-01-23
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning its refusal to compensate them for expenses incurred as a result of the delayed delivery of their baggage.
[2] The applicants are seeking compensation in the amount of CAD...
8-C-A-2020 | Decision | 2020-01-20
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Fly Jamaica concerning the destruction of his baggage.
[2] On December 3, 2019, the Agency issued Letter-Decision No. LET-A-97-2019 (letter) pursuant to subsections 42(1), 5(2) and...
9-C-A-2020 | Decision | 2020-01-20
Evelyne Awaad Abdel Fattah against Société Air France and Delta Air Lines, Inc. - consumer complaint
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air France for its refusal to transport her aboard Flight No. DL5302 from Montréal, Quebec, to New York, United States of America, on April 23, 2018. The applicant was refused...
6-C-A-2020 | Decision | 2020-01-16
[1] Six separate applications—19-01317, 19-02027, 19-03859, 19-03646, 19-03886, and 19‑05764—were filed with the Canadian Transportation Agency (Agency) against Jet Airways between March 2019 and September 2019. The applications relate to lost and damaged baggage, cancelled flights,...
5-C-A-2020 | Decision | 2020-01-16
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Transat with respect to overweight baggage fees.
[2] On August 2, 2017, the applicants travelled with Air Transat from Lamezia, Italy, to Toronto, Ontario, on Flight No. TS643...
4-C-A-2020 | Decision | 2020-01-15
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada, pursuant to subsection 172(1) of the CTA, concerning Air Canada’s policy regarding the transportation of pets in the aircraft cabin.
[2] The applicant is seeking a change in Air...
3-AT-A-2020 | Decision | 2020-01-10
BACKGROUND
[1] Five separate applications were filed with the Canadian Transportation Agency (Agency) against Fly Jamaica between May 2019 and August 2019. The applications relate to flights cancelled by Fly Jamaica as a result of the discontinuation of its international air service.
[2]...
2-C-A-2020 | Decision | 2020-01-09