Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 1-9 of 9 decisions.
SUMMARY
[1] Yousuf Omer filed an application with the Canadian Transportation Agency (Agency) against Air Canada, pursuant to subsection 172(1) of the CTA, with respect to Air Canada’s alleged failure to provide him assistance during a connection; and pursuant to subsection...
111-AT-C-A-2020 | Decision | 2020-12-21
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) concerning a delay that they incurred while going through security screening, resulting in them missing the boarding cut-off time for Flight No. WS121 on July 24, 2019 from Calgary, Alberta,...
100-C-A-2020 | Decision | 2020-11-09
SUMMARY
[1] Mary Joanne Miller filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the schedule irregularity of her flight from Orlando, Florida, USA, to Halifax, Nova Scotia, via Montréal, Quebec, on March 11, 2019. Ms. Miller claims...
97-C-A-2020 | Decision | 2020-10-20
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a delay to their flight from Saskatoon, Saskatchewan, to Adelaide, Australia, via Vancouver, British Columbia, and Auckland, New Zealand.
[2] The applicants seek...
94-C-A-2020 | Decision | 2020-10-06
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a flight schedule change from Québec, Quebec, to Paris, France, on June 25, 2019.
[2] The applicants are seeking CAD 1,547.90 in compensation for the expenses...
89-C-A-2020 | Decision | 2020-09-03
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a delay in their flight from Vancouver, British Columbia, to Calgary, Alberta, on April 27, 2019.
[2] The applicants seek compensation for the cost of their three...
86-C-A-2020 | Decision | 2020-08-31
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a schedule change that was made to their return flight from Cancun, Mexico, to Toronto, Ontario.
[2] The applicants seek compensation from the respondent for the change...
69-C-A-2020 | Decision | 2020-07-23
SUMMARY
[1] Rahul Vasubandhu filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a schedule irregularity that resulted in a 24-hour delay in arriving at his final destination.
[2] Mr. Vasubandhu seeks compensation for the following:
CAD 800 from Air...
67-C-A-2020 | Decision | 2020-07-21
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning the rescheduling of their round-trip itinerary from Philadelphia, Pennsylvania, USA, to Calgary, Alberta.
[2] The applicants seek a refund for the tickets purchased,...
34-C-A-2020 | Decision | 2020-05-25