Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-10 of 23 decisions.
December 12, 2002
APPLICATION by Stephen Courtney for a review, pursuant to section 32 of the Canada Transportation Act, S.C., 1996, c. 10, of Decision No. 385-C-A-2002 dated July 16, 2002.
File No. M4370/A74/01-953
APPLICATION
On August 21, 2002, Stephen Courtney filed an application with the...
660-C-A-2002 | Decision | 2002-12-12
November 25, 2002
IN THE MATTER of a complaint filed by Andy Ackerman against Air Canada concerning its airfares for travel within Canada which do not include a Saturday overnight stay or stays of less than two nights.
File No. M4370/A74/02-543
COMPLAINT
On April 25, 2002, Andy Ackerman filed...
637-C-A-2002 | Decision | 2002-11-25
November 13, 2002
IN THE MATTER OF a complaint filed by Rick Hesp against Air Canada concerning the Kamloops Airport Usage Surcharge.
File No. M4370/C519/01-109
COMPLAINT
On March 27, 2001, Rick Hesp filed with the Air Travel Complaints Commissioner the complaint set out in the title. However,...
615-C-A-2002 | Decision | 2002-11-13
November 6, 2002
IN THE MATTER of a complaint by Shan Chaudhuri, on behalf of his parents, Asit Prakash Chaudhuri and Swapna Chaudhuri, with respect to the refusal by Aeroflot - Russian Airlines to honour Mr. and Mrs. Chaudhuri's tickets for travel from Toronto, Ontario, Canada to New Delhi, India...
601-C-A-2002 | Decision | 2002-11-06
October 31, 2002
IN THE MATTER of a complaint filed by Marilyn McGowan with respect to the refusal by Skyservice to accept her as a passenger on March 28, 2001.
File No. M4370/R177/01-8
COMPLAINT
On April 27, 2001, Marilyn McGowan filed with the Canadian Transportation Agency (hereinafter the...
589-C-A-2002 | Decision | 2002-10-31
October 30, 2002
IN THE MATTER OF a complaint filed by Tom Sherlock against Air Canada concerning the $542 fare applicable to transportation between Canada and Hawaii offered by Air Canada only on its Internet site.
File No. M4370/A74/02-165
COMPLAINT
On February 8, 2002, Tom Sherlock filed with...
587-C-A-2002 | Decision | 2002-10-30
October 30, 2002
IN THE MATTER OF a complaint filed by the Association of Canadian Travel Agents against Air Canada concerning the $617 fare applicable to transportation between Canada and Hawaii and the $649 fare applicable to transportation between Canada and Jamaica offered by Air Canada only...
586-C-A-2002 | Decision | 2002-10-30
October 9, 2002
IN THE MATTER OF a complaint by Harvey Wei Zeng against Air Canada concerning the application of Air Canada's Aeroplan Program to international travel.
File No. M4370/A74/02-53
COMPLAINT
On January 10, 2002, Harvey Wei Zeng, on behalf of his parents, filed with the Air Travel...
555-C-A-2002 | Decision | 2002-10-09
October 1, 2002
IN THE MATTER OF a complaint filed by Howard Kirshenbaum respecting the limit of liability applicable to Air Canada for the domestic carriage of checked baggage, and the availability of tariffs.
File No. M4370/A74/00-709
COMPLAINT
On November 1, 2000, Howard Kirshenbaum filed...
540-C-A-2002 | Decision | 2002-10-01
September 23, 2002
IN THE MATTER of a complaint filed by Andrew and Penelope Spooner against Air Canada concerning its penalty provisions on airfares between Canada and Switzerland and concerning the alleged non-disclosure of airfare tariff terms and conditions of carriage, on request.
File No....
533-C-A-2002 | Decision | 2002-09-23