Decisions and determinations

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This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.

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Displaying 38251 - 38260 of 39626
Decision Decision number Decision date
[1] Chris Van Slyke purchased a round-trip interline ticket to travel from London, Ontario, to Tel Aviv, Israel, departing on February 21, 2020, and returning on February 26, 2020. His inbound itinerary consisted of flights from Tel Aviv to London, via Frankfurt, Germany, and Toronto, Ontario. The...
13-C-A-2022 2022-02-11
[1] The applicant purchased an Econo Fare ticket to travel from Thunder Bay, Ontario, to Toronto, Ontario, at 1:30 p.m. on April 5, 2020. The applicant checked in for the flight and paid a baggage fee online the night before. Upon arrival at the airport check-in counter, however, the respondent’s...
15-C-A-2022 2022-02-14
[1] The applicants were scheduled to return from Tel Aviv, Israel, to Montréal, Quebec, via Frankfurt, Germany, on January 9, 2019. Upon arrival at the gate for their connecting flight, they discovered that they had been proactively rebooked to avoid a misconnection due to a delay to their initial...
14-C-A-2022 2022-02-14
[1] Vasantkumar Brahmbhatt travelled between Toronto, Ontario, and Ahmedabad, India, via Abu Dhabi, United Arab Emirates, on October 22 and 23, 2019. Mr. Brahmbhatt claims that his baggage and some of its contents were damaged between Abu Dhabi and Ahmedabad. [2] Mr. Brahmbhatt seeks compensation...
17-C-A-2022 2022-02-15
[1] The applicant purchased round-trip tickets with the respondent to travel from Toronto, Ontario, to Lisbon, Portugal, departing June 20, 2020, and returning on June 30, 2020. The respondent cancelled the applicant’s flights on May 9, 2020, because of the COVID‑19 pandemic. It...
18-C-A-2022 2022-02-15
[1] The applicants purchased round-trip tickets to travel from Calgary, Alberta, to Varadero, Cuba, on Flight WG628, departing on January 17, 2020, and returning on January 25, 2020. Their outbound flight experienced a delay of 6 hours and 9 minutes when its cabin crew were removed and...
16-C-A-2022 2022-02-15
[1] Fouzia Khalboubi purchased an Economy Basic round-trip ticket, for CAD 370.91, to travel between Winnipeg, Manitoba, and Saskatoon, Saskatchewan, departing on October 18, 2019, and returning on October 22, 2019. When attempting to board her outbound flight, Ms. Khalboubi was told that she could...
20-C-A-2022 2022-02-16
Seadrill Newfoundland Operations Ltd. applied, through its representative, to the Minister of Public Safety and Emergency Preparedness (Minister), for a licence to use the "WEST HERCULES", a mobile offshore drilling unit registered in Panama, to undertake drilling services for the exploration and...
W-2022-17 2022-02-16
[1] The applicant purchased a one-way economy class ticket from the respondent for travel on March 22, 2020, from Cancun, Mexico, to London, United Kingdom, via Calgary, Alberta. The applicant did not travel and was provided with a travel bank credit for the full amount paid for their ticket. They...
19-C-A-2022 2022-02-16
SUMMARY [1] Gail Forsythe filed an application with the Canadian Transportation Agency (Agency) against the respondents regarding two separate events. Firstly, KLM’s refusal to transport a Chow Chow breed dog from Milan, Italy, to Calgary, Alberta, via Amsterdam, Netherlands, on April 20, 2020...
23-C-A-2022 2022-02-16