Decisions and determinations

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This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.

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Displaying 39341 - 39350 of 39472
Decision Decision number Decision date
[1] The applicants purchased tickets to travel on Flight WG0131 from Ottawa, Ontario, to Mazatlán, Mexico, on March 10, 2020. The flight was scheduled to depart at 8:55 am, but did not depart until 1:00 pm and then made an unscheduled stopover in Montréal, Quebec. As a...
100-C-A-2023 2023-06-15
[1] The applicant bought a code-share ticket from Lufthansa through a travel agency for a return flight from Montréal, Quebec, to Bujumbura, Burundi, via Frankfurt, Germany, and Addis Ababa, Ethiopia, departing on July 13, 2019, and returning on August 8, 2019. [2] On July 13, 2019, at...
100-C-A-2022 2022-08-15
SUMMARY [1] Arvind Sharma filed an application with the Canadian Transportation Agency (Agency) against Emirates regarding a promotional seat upgrade offer and excess baggage fees. [2] Mr. Sharma seeks compensation in the amount of CAD 1,313.00 for the cost of his seat upgrade on his...
100-C-A-2021 2021-09-23
SUMMARY [1] The applicants filed an application with the Canadian Transportation Agency (Agency) concerning a delay that they incurred while going through security screening, resulting in them missing the boarding cut-off time for Flight No. WS121 on July 24, 2019 from Calgary, Alberta,...
100-C-A-2020 2020-11-09
SUMMARY [1] Farzana Mahida filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 110(4) of the Air Transportation Regulations, SOR/88-58, as amended (ATR), concerning Jet Airways’ alleged refusal to carry her unaccompanied son from Mumbai, India to Toronto,...
100-C-A-2017 2017-11-10
INTRODUCTION [1] On August 7, 2013, Danny Pagoda filed with the Canadian Transportation Agency (Agency) a complaint against Delta Air Lines, Inc. carrying on business as Delta Air Lines, Delta and Delta Shuttle (Delta) alleging that by not adding a stopover to two tickets with unlimited stopovers...
100-C-A-2014 2014-03-20
ISSUES [1] The issues to be addressed in this Determination are whether: resellers operate air services and should therefore be required to hold an air licence; and NewLeaf Travel Company Inc. (NewLeaf), based on its proposed business model, will operate an air service and should therefore be...
100-A-2016 2016-03-29
Dauphin Air Service Limited carrying on business as Dauphin Air Service (Licensee) is licensed to operate a domestic service, small aircraft. The Licensee has requested the suspension of its licence. As the Licensee does not have the prescribed liability insurance coverage, the licence is suspended...
100-A-2015 2015-04-07
Air Canada also carrying on business as Air Canada rouge (Air Canada), on behalf of itself and Deutsche Lufthansa Aktiengesellschaft (Lufthansa German Airlines) [Lufthansa] and its affiliate Lufthansa CityLine GmbH (CityLine), has applied to the Canadian Transportation Agency (Agency) for an...
100-A-2013 2013-03-15
Air Canada has applied to the Canadian Transportation Agency (Agency) for a temporary licence to operate, through code sharing, international air services on a scheduled basis, using large and all-cargo aircraft, between Canada and Kenya. The Minister of Transport has designated Air Canada as...
100-A-2012 2012-03-23