Decisions and determinations

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This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.

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Displaying 38261 - 38270 of 39621
Decision Decision number Decision date
SUMMARY [1] Gail Forsythe filed an application with the Canadian Transportation Agency (Agency) against the respondents regarding two separate events. Firstly, KLM’s refusal to transport a Chow Chow breed dog from Milan, Italy, to Calgary, Alberta, via Amsterdam, Netherlands, on April 20, 2020...
23-C-A-2022 2022-02-16
[1] The applicant purchased a one-way economy class ticket from the respondent for travel on March 22, 2020, from Cancun, Mexico, to London, United Kingdom, via Calgary, Alberta. The applicant did not travel and was provided with a travel bank credit for the full amount paid for their ticket. They...
19-C-A-2022 2022-02-16
[1] Alice Akinlemibola purchased a round-trip ticket to travel with Royal Air Maroc from Lagos, Nigeria, to Montréal, Quebec, via Casablanca, Morocco, departing on March 21, 2019, and returning on September 15, 2019. She later changed, in exchange for a fee, her return date to February 26, 2020....
24-C-A-2022 2022-02-17
BACKGROUND [1] The Canada Transportation Act, SC 1996, c 10 (CTA) requires that air carriers holding certain licences issued by the Canadian Transportation Agency (Agency) be Canadian, as defined in subsection 55(1) of the CTA. This is a requirement that must be complied with at...
A-2022-18 2022-02-18
[1] The applicants purchased one-way tickets to travel with WestJet from Calgary, Alberta, to Los Angeles, United States, on November 12, 2019, departing at 9:55 a.m. They were refused transportation at the boarding gate and purchased new tickets to complete their journey. [2] The applicants seek a...
25-C-A-2022 2022-02-18
[1] The applicants purchased “Economy Basic” tickets for travel with Air Canada on August 28, 2019, from Vancouver, British Columbia, to Halifax, Nova Scotia, via Montréal, Quebec. The applicants attempted to check in for their flight at the Vancouver airport but were told that the cut-...
26-C-A-2022 2022-02-18
[1] The applicants purchased tickets from the respondent for three different itineraries between Edmonton, Alberta, and Hamilton, Ontario, for travel on March 15, 2020, March 22, 2020, and March 29, 2020. They sent an email to the respondent on March 14, 2020, at 11:14 a.m. stating that they cannot...
28-C-A-2022 2022-02-21
[1] The applicants received a Travel Bank credit in the amount of CAD 842.74 from the respondent after initiating the cancellation of an itinerary they had purchased for travel in August 2019. They do not dispute the amount, but seek to have this amount refunded to their original form of payment...
27-C-A-2022 2022-02-21
The applicant has applied to the Canadian Transportation Agency (Agency) for a licence to operate a non scheduled international service to transport traffic on a charter basis between Germany and Canada. The Agency is satisfied that the applicant meets all the applicable requirements of subsection...
A-2022-19 2022-02-21
The Licensee is licensed to operate a non-scheduled international service in accordance with the Air Transport Agreement between the Government of Canada and the Government of the United States of America signed on March 12, 2007. The Licensee's certificate of insurance on the Canadian...
2022-A-S-12 2022-02-22