Decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Displaying 1401 - 1410 of 39658
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[1] Fouzia Khalboubi purchased an Economy Basic round-trip ticket, for CAD 370.91, to travel between Winnipeg, Manitoba, and Saskatoon, Saskatchewan, departing on October 18, 2019, and returning on October 22, 2019. When attempting to board her outbound flight, Ms. Khalboubi was told that she could...
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20-C-A-2022 | 2022-02-16 |
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SUMMARY
[1] Gail Forsythe filed an application with the Canadian Transportation Agency (Agency) against the respondents regarding two separate events. Firstly, KLM’s refusal to transport a Chow Chow breed dog from Milan, Italy, to Calgary, Alberta, via Amsterdam, Netherlands, on April 20, 2020...
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23-C-A-2022 | 2022-02-16 |
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[1] The applicants purchased round-trip tickets to travel from Calgary, Alberta, to Varadero, Cuba, on Flight WG628, departing on January 17, 2020, and returning on January 25, 2020. Their outbound flight experienced a delay of 6 hours and 9 minutes when its cabin crew were removed and...
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16-C-A-2022 | 2022-02-15 |
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[1] The applicant purchased round-trip tickets with the respondent to travel from Toronto, Ontario, to Lisbon, Portugal, departing June 20, 2020, and returning on June 30, 2020. The respondent cancelled the applicant’s flights on May 9, 2020, because of the COVID‑19 pandemic. It...
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18-C-A-2022 | 2022-02-15 |
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[1] Vasantkumar Brahmbhatt travelled between Toronto, Ontario, and Ahmedabad, India, via Abu Dhabi, United Arab Emirates, on October 22 and 23, 2019. Mr. Brahmbhatt claims that his baggage and some of its contents were damaged between Abu Dhabi and Ahmedabad.
[2] Mr. Brahmbhatt seeks compensation...
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17-C-A-2022 | 2022-02-15 |
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[1] The applicant purchased an Econo Fare ticket to travel from Thunder Bay, Ontario, to Toronto, Ontario, at 1:30 p.m. on April 5, 2020. The applicant checked in for the flight and paid a baggage fee online the night before. Upon arrival at the airport check-in counter, however, the respondent’s...
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15-C-A-2022 | 2022-02-14 |
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[1] The applicants were scheduled to return from Tel Aviv, Israel, to Montréal, Quebec, via Frankfurt, Germany, on January 9, 2019. Upon arrival at the gate for their connecting flight, they discovered that they had been proactively rebooked to avoid a misconnection due to a delay to their initial...
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14-C-A-2022 | 2022-02-14 |
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The Licensee is licensed to operate charter flights in accordance with Annex III of the Air Transport Agreement between the Government of Canada and the Government of the United States of America signed on March 12, 2007.
Pursuant to subsection 84(2) of the CTA, the Licensee must appoint an agent...
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2022-A-4 | 2022-02-11 |
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FINDINGS AND ORDER WITH REASONS TO FOLLOW
[1] This determination sets out the Agency’s findings and order on matters relating to the calculation of net rail investment and capital structure, which were the subject of consultations held in 2020 and 2021. The Agency uses these two components in...
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R-2022-16 | 2022-02-11 |
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[1] Chris Van Slyke purchased a round-trip interline ticket to travel from London, Ontario, to Tel Aviv, Israel, departing on February 21, 2020, and returning on February 26, 2020. His inbound itinerary consisted of flights from Tel Aviv to London, via Frankfurt, Germany, and Toronto, Ontario. The...
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13-C-A-2022 | 2022-02-11 |