Decisions and determinations

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This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.

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Displaying 3081 - 3090 of 40421
Decision Decision number Decision date
SUMMARY [1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Delta, in which the applicant seeks compensation for damage to two pieces of checked baggage and the alleged theft of several items from that baggage. The applicant claims compensation in the...
36-C-A-2020 2020-07-02
SUMMARY [1] John Liland and Jonathan Liland (applicants) filed an application with the Canadian Transportation Agency (Agency) against Air Canada pursuant to subsections 172(1) and 67(3) of the Canada Transportation Act, SC 1996, c 10 (CTA), concerning the carrier’s refusal to transport the...
47-AT-A-2020 2020-07-02
SUMMARY [1] Allison Parker filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding the carrier’s alleged failure to apply its “late show policy” and rebook Ms. Parker on a later flight subsequent to her late arrival for a flight from Kelowna, British...
37-C-A-2020 2020-07-02
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada and United pursuant to subsection 172(1) of the Canada Transportation Act, SC 1996, c 10 (CTA), regarding the lack of accommodation for their disability during travel to Toronto...
41-AT-A-2020 2020-07-02
SUMMARY [1] Darshani Kumaragamage and Sashika Sameera Kumaragamage (applicants) filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding a schedule irregularity when their flight from Montréal, Quebec, to Toronto, Ontario, was delayed due to air traffic...
40-C-A-2020 2020-07-02
SUMMARY [1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the delayed delivery of their three checked pieces of baggage while travelling from New Delhi, India, to Calgary, Alberta, via Frankfurt, Germany, and London, United...
38-C-A-2020 2020-07-02
SUMMARY [1] The applicant filed, on April 16, 2019, an application with the Canadian Transportation Agency (Agency) against Air Canada, challenging Air Canada’s International Passenger Rules and Fares Tariff No. AC-2 Containing Local and Joint Rules, Regulations, Fares and Charges on...
44-C-A-2020 2020-07-02
SUMMARY [1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet alleging that it acted negligently by selling him an “invalid” return ticket and by not accepting a Canadian citizenship card and/or a Nexus card when he was refused transportation on the...
45-C-A-2020 2020-07-02
SUMMARY [1] Miss Qian filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding: its refusal to transport her from Toronto, Ontario to Vancouver, British Columbia on December 7, 2018; the “cancellation” of her round-trip itinerary from...
42-C-A-2020 2020-07-02
SUMMARY [1] Michael Doff filed an application with the Canadian Transportation Agency (Agency) against Pacific Coastal regarding the cancellation of his flight from Vancouver, British Columbia, to Williams Lake, British Columbia, on October 6, 2017. [2] Mr. Doff is seeking the...
43-C-A-2020 2020-07-02