Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 1-10 of 11 decisions.
Summary
[1] Alexandre Dumas filed an application with the Canadian Transportation Agency (Agency) regarding Sky Jet’s refusal to transport him.
[2] Mr. Dumas seeks compensation for damages in the amount of CAD 150,000.
[3] In this decision, the Agency will address the following...
LET-AT-A-49-2023 | Letter Decision | 2023-12-19
Summary
[1] Kandi Smiley filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning Air Canada’s alleged failure to accommodate her disability-related needs by not accepting her dog as planned on her scheduled flight on August 21, 2019. Ms. Smiley asserted...
LET-AT-A-47-2023 | Letter Decision | 2023-12-12
Summary
HBR provided the Canadian Transportation Agency (Agency) with a Certificate of Insurance indicating that HBR is responsible for a specific self-insured retention (SIR) amount. In Decision CONF-R-7-2023 (Show Cause Decision) and Decision CONF‑R‑10‑2023, the Agency gave HBR opportunities...
LET-R-46-2023 | Letter Decision | 2023-11-27
The Agency approves:
a) the CPKC 2021 Costing Manual and deems it appropriate for use in the development of CPKC’s 2021 unit costs; and
b) the confidential CPKC 2021 unit cost values determined using the Agency-approved cost of capital rate of 5.99% and deems them appropriate for use...
LET-R-43-2023 | Letter Decision | 2023-11-17
The Agency approves:
a) the CN 2021 Costing Manual and deems it appropriate for use in the development of CN's 2021 unit costs; andb) the confidential CN 2021 unit cost values determined using the Agency-approved cost of capital rate of 4.99% and deems them appropriate for use in...
LET-R-44-2023 | Letter Decision | 2023-11-17
Summary
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondents regarding their refusal to accommodate her by transporting her ESA in the cabin for travel to London, United Kingdom (UK).
[2] The applicant submits that she needs to travel...
LET-AT-C-A-38-2023 | Letter Decision | 2023-10-23
Summary
[1] Erin Maxwell filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning Air Canada’s alleged failure to provide her with the pre-approved space required to accommodate her dog, an ESA, and concerning denied boarding.
[2] In Decision LET-AT-C-A-39...
LET-AT-C-A-36-2023 | Letter Decision | 2023-10-06
[1] Kandi Smiley filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning Air Canada’s alleged failure to accommodate her disability-related needs by not accepting her dog as planned on her scheduled flight on August 21, 2019. Ms. Smiley asserted that her...
LET-AT-A-26-2023 | Letter Decision | 2023-08-09
Summary
[1] On June 30, 2022, MLMP filed a level of service complaint with the Canadian Transportation Agency (Agency) against CN. In its complaint, MLMP seeks an order requiring CN to fulfill its level of service obligations for the receiving, carrying and delivering of bleached chemi-thermo...
CONF-R-2-2023 | Letter Decision | 2023-02-22
Summary
[1] Kandi Smiley filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning Air Canada’s alleged failure to accommodate her dog as planned on her scheduled flight.
[2] Ms. Smiley seeks training for Air Canada employees and monetary compensation for...
LET-AT-A-6-2023 | Letter Decision | 2023-02-14