Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding their lost piece of baggage on their travel from Nairobi, Kenya, to Toronto, Ontario, on June 22, 2019.
[2] The applicants seek between CAD 2,500 and CAD...
111-C-A-2021 | Decision | 2021-10-20
In its Order No. 2021-A-S-312, the Canadian Transportation Agency (Agency) suspended the non-scheduled international licence of the Licensee.
The Licensee now requests the cancellation of the licence.
Accordingly, the Agency, pursuant to paragraph 75(2)(b) of the Canada Transportation Act, SC 1996...
A-2021-157 | Determination | 2021-10-19
Fednav International Limited applied, through its representative, to the Minister of Public Safety and Emergency Preparedness (Minister), for a licence to use the "NUNAVIK", an icebreaking bulk carrier registered in the Marshall Islands, to transport, in two trips, approximately 3,000 metric tonnes...
W-2021-156 | Determination | 2021-10-18
Turkish Airlines has applied to the Canadian Transportation Agency (Agency) for extra-bilateral authority to permit it to operate two additional flights between Turkey and Canada, on December 17, 2021, and January 2, 2022.
Turkish Airlines is licensed to operate a scheduled international service in...
A-2021-155 | Determination | 2021-10-15
SUMMARY
[1] Rosalie Finlay was scheduled for a round-trip travel with Sunwing Airlines Inc. (Sunwing) to Varadero, Cuba, in May 2015. She alleged that during her return flight her wheelchair was damaged. She filed an application with the Agency alleging that she faced undue obstacles to her...
110-AT-A-2021 | Decision | 2021-10-15
On May 22, 2019, the Canadian Transportation Agency suspended the scheduled and non-scheduled international licences of Jet Airways (India) Limited (Licensee).
On May 23, 2020, the non-scheduled international licence was cancelled.
On May 12, 2021, the Licensee was provided with 30 days to show...
2021-A-20 | Order | 2021-10-14
SUMMARY
[1] Arthur Haliburton filed an application with the Canadian Transportation Agency (Agency) against Air Canada, seeking a full refund for the cost of a ticket for a flight he did not take.
[2] Mr. Haliburton seeks an amount of CAD 300, representing the balance of the refund that he...
109-C-A-2021 | Decision | 2021-10-14
SUMMARY
[1] In Decision No. 34-C-A-2021 (Initial Decision), issued April 30, 2021, the Canadian Transportation Agency (Agency) found that KLM failed to refund Ms. Kaur for the unused portion of her ticket in accordance with the terms and conditions set out in Delta’s...
108-C-A-2021 | Decision | 2021-10-13
SUMMARY
[1] The Canadian Transportation Agency (Agency) has received applications from the applicants for temporary exemptions from certain provisions of the ATPDR, pursuant to subsection 170(3) of the CTA, due to the ongoing impacts of the COVID-19 pandemic.
[2] Under subsection 170(3) of the CTA...
AT-2021-151 | Determination | 2021-10-12
The applicant has applied to the Canadian Transportation Agency (Agency) for a licence to operate, through code sharing, scheduled international services in accordance with the Agreement on Air Transport between Canada and the European Community and its Member States, signed on December 18, 2009 (...
A-2021-152 | Determination | 2021-10-12