Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 111-120 of 120 decisions.
SUMMARY
[1] Mohammed Guennoun filed an application with the Canadian Transportation Agency (Agency) against Royal Air Maroc regarding the schedule change for Flight No. AT209 from Montréal, Quebec, to Casablanca, Morocco, on July 31, 2008.
[2] Mr. Guennoun requests compensation in...
13-C-A-2021 | Decision | 2021-02-18
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Philippine Airlines and WestJet regarding a schedule irregularity with their connecting flight in Toronto, Ontario.
[2] The applicants each seek CAD 900 for their missed connection and for...
10-C-A-2021 | Decision | 2021-02-04
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a schedule irregularity, refunds and baggage delay.
[2] The Agency will address the following issue:
Did the respondent properly apply the terms and conditions set out...
9-C-A-2021 | Decision | 2021-02-03
SUMMARY
[1] Bruno Leduc filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning the travel ban imposed on him following an incident that took place on November 11, 2009, on board one of its flights.
[2] Mr. Leduc is asking for the indefinite travel ban...
8-C-A-2021 | Decision | 2021-01-20
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding schedule changes to their round-trip flight from Edmonton, Alberta, to Montréal, Quebec, departing on September 20, 2019, and returning on September 24,...
7-C-A-2021 | Decision | 2021-01-18
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Lufthansa regarding the loss of one piece of checked baggage following their journey from Lagos, Nigeria, to Moncton, New Brunswick, on December 7, 2018.
[2] The applicants seek...
5-C-A-2021 | Decision | 2021-01-13
SUMMARY
[1] On September 11, 2020, WestJet filed with the Canadian Transportation Agency (Agency) an appeal of the increase, effective September 1, 2020, in NAV CANADA’s customer service charge rates (revised charges). The appeal is pursuant to subsection 42(1) of the...
4-A-2021 | Decision | 2021-01-12
SUMMARY
[1] Air Canada submitted an application to the Agency pursuant to section 32 of the CTA requesting that the Agency review the Decision regarding the carrier’s refusal to transport John Liland’s portable oxygen concentrator (POC). Air Canada requests that the Decision be reviewed on the...
3-AT-A-2021 | Decision | 2021-01-06
SUMMARY
[1] Oluwatosin Sanni filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding its refusal to transport him from London, United Kingdom (UK), returning to Canada.
[2] Mr. Sanni seeks an explanation and apology from Air Canada and compensation in...
1-C-A-2021 | Decision | 2021-01-05
SUMMARY
[1] Krzysztof Medrzecki filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding its refusal to compensate him for his lost baggage.
[2] He seeks compensation in the amount of CAD 3,612.79 for the value of the contents of his lost baggage...
2-C-A-2021 | Decision | 2021-01-05