Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 31-40 of 120 decisions.
SUMMARY
[1] Choudhry Muhammad Anwar Goraya filed an application with the Canadian Transportation Agency (Agency) against PIA claiming that he missed Flight No. PK790 on October 23, 2018, from Toronto, Ontario, to Lahore, Pakistan, because the airport staff who provided him with wheelchair...
116-AT-A-2021 | Decision | 2021-11-02
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Delta Airlines and Air France regarding the delay of their baggage while travelling from Toronto, Ontario, to Marrakesh, Morocco. The applicants seek compensation in the amount of CAD 671....
115-C-A-2021 | Decision | 2021-10-28
[1] Linda Souraya purchased round-trip tickets to travel from Calgary, Alberta, to Abbotsford, British Columbia, with Flair. When she arrived at the airport in Abbotsford for her return flight on February 26, 2020, she was informed that her flight had been cancelled. Ms. Souraya states that...
113-C-A-2021 | Decision | 2021-10-27
SUMMARY
[1] Michael Wozniak filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning a piece of his carry-on baggage, a Nintendo Switch case, that went missing from Flight No. AC219 while he was travelling from Calgary, Alberta, to Vancouver, British...
114-C-A-2021 | Decision | 2021-10-27
SUMMARY
[1] Samia Benaziez filed an application with the Canadian Transportation Agency (Agency) against Lufthansa regarding its decision not to transport her from Frankfurt, Germany, to Algiers, Algeria, on January 1, 2018.
[2] Ms. Benaziez seeks compensation in the amount of CAD 14,000 for,...
112-C-A-2021 | Decision | 2021-10-22
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding their lost piece of baggage on their travel from Nairobi, Kenya, to Toronto, Ontario, on June 22, 2019.
[2] The applicants seek between CAD 2,500 and CAD...
111-C-A-2021 | Decision | 2021-10-20
SUMMARY
[1] Arthur Haliburton filed an application with the Canadian Transportation Agency (Agency) against Air Canada, seeking a full refund for the cost of a ticket for a flight he did not take.
[2] Mr. Haliburton seeks an amount of CAD 300, representing the balance of the refund that he...
109-C-A-2021 | Decision | 2021-10-14
SUMMARY
[1] In Decision No. 34-C-A-2021 (Initial Decision), issued April 30, 2021, the Canadian Transportation Agency (Agency) found that KLM failed to refund Ms. Kaur for the unused portion of her ticket in accordance with the terms and conditions set out in Delta’s...
108-C-A-2021 | Decision | 2021-10-13
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent, seeking compensation for expenses incurred as a result of a refusal to transport.
[2] The applicants seek compensation in the amount of CAD 2,645.25 for the cost of...
107-C-A-2021 | Decision | 2021-10-12
SUMMARY
[1] Kyle MacLean filed an application with the Canadian Transportation Agency (Agency) against Air Canada and Air Transat concerning the difficulties that he experienced when he attempted to travel from Toronto, Ontario, to Santa Clara, Cuba, via Montréal, Quebec, on December 19, 2019.
[2]...
106-C-A-2021 | Decision | 2021-10-08