Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 371-380 of 16169 decisions.
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the cancellation of their flight from Toronto, Ontario, to Lyon, France, via Montréal, Quebec, on June 5, 2020.
[2] The applicants seek compensation in the...
37-C-A-2021 | Decision | 2021-05-11
SUMMARY
[1] Luz Stella Gomez filed an application with the Canadian Transportation Agency (Agency) against Avianca regarding damage to, and items missing from, her checked baggage following her travels from Toronto, Ontario, to Medellin, Colombia, on November 6, 2017.
[2] Ms. Gomez seeks re-...
36-C-A-2021 | Decision | 2021-05-07
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent with respect to the cancellation of Flight No. AC0045 from New Delhi, India, to Vancouver, British Columbia, on February 28, 2019.
[2] The applicants seek the...
35-C-A-2021 | Decision | 2021-05-04
SUMMARY
[1] Anmoldeep Kaur filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a pair of missed connections that she experienced on her return travel to Canada.
[2] Ms. Kaur seeks the following compensation:
CAD 1,000 pursuant to the Air Passenger...
34-C-A-2021 | Decision | 2021-04-30
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the cancellation of their reservations after they were unable to travel from Ottawa, Ontario, to Punta Cana, Dominican Republic, on December 1, 2019, due to a...
33-C-A-2021 | Decision | 2021-04-29
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a flight delay.
[2] The applicants seek the following compensation in relation to the delay:
EUR 1,200 for delay pursuant to Regulation (EC) No 261/2004 of the European...
30-C-A-2021 | Decision | 2021-04-22
SUMMARY
[1] Christine Comtois filed an application with the Canadian Transportation Agency (Agency) against Air Canada claiming that Air Canada failed to provide her with the wheelchair assistance service she had requested and that the delay of Flight No. AC1602 from Montréal, Quebec, to Fort...
29-AT-A-2021 | Decision | 2021-04-22
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the carry-on baggage fees that the carrier charged at the boarding gate.
[2] On March 15, 2019, the applicants travelled with the respondent from Vancouver, British...
28-C-A-2021 | Decision | 2021-04-19
SUMMARY
[1] Daniel Freisting filed an application with the Canadian Transportation Agency (Agency) against Sunwing because the carrier did not accept him for travel on Flight No. WG390, from Thunder Bay, Ontario, to Varadero, Cuba, on November 12, 2019.
[2] Mr. Freisting seeks...
22-C-A-2021 | Decision | 2021-03-30
SUMMARY
[1] Lisa White filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding changes to a reservation, refunds and cancellation of a reservation.
[2] The Agency will address the following issue:
Did WestJet properly apply the terms and conditions set out...
20-C-A-2021 | Decision | 2021-03-23