Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 391-400 of 16169 decisions.
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding schedule changes to their round-trip flight from Edmonton, Alberta, to Montréal, Quebec, departing on September 20, 2019, and returning on September 24,...
7-C-A-2021 | Decision | 2021-01-18
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Lufthansa regarding the loss of one piece of checked baggage following their journey from Lagos, Nigeria, to Moncton, New Brunswick, on December 7, 2018.
[2] The applicants seek...
5-C-A-2021 | Decision | 2021-01-13
SUMMARY
[1] On September 11, 2020, WestJet filed with the Canadian Transportation Agency (Agency) an appeal of the increase, effective September 1, 2020, in NAV CANADA’s customer service charge rates (revised charges). The appeal is pursuant to subsection 42(1) of the...
4-A-2021 | Decision | 2021-01-12
SUMMARY
[1] Air Canada submitted an application to the Agency pursuant to section 32 of the CTA requesting that the Agency review the Decision regarding the carrier’s refusal to transport John Liland’s portable oxygen concentrator (POC). Air Canada requests that the Decision be reviewed on the...
3-AT-A-2021 | Decision | 2021-01-06
SUMMARY
[1] Oluwatosin Sanni filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding its refusal to transport him from London, United Kingdom (UK), returning to Canada.
[2] Mr. Sanni seeks an explanation and apology from Air Canada and compensation in...
1-C-A-2021 | Decision | 2021-01-05
SUMMARY
[1] Krzysztof Medrzecki filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding its refusal to compensate him for his lost baggage.
[2] He seeks compensation in the amount of CAD 3,612.79 for the value of the contents of his lost baggage...
2-C-A-2021 | Decision | 2021-01-05
SUMMARY
[1] Mr. Munyaka filed an application with the Canadian Transportation Agency (Agency) against WestJet concerning a reservation change.
[2] Mr. Munyaka seeks a refund in the amount of a CAD 196 for the difference in fare he paid for a reservation change, interest on the period...
113-C-A-2020 | Decision | 2020-12-24
SUMMARY
[1] Kevin Nicholls filed an application with the Canadian Transportation Agency (Agency) against Interjet concerning a watch that was missing from his piece of checked baggage.
[2] Mr. Nicholls seeks compensation in the amount of CAD 249, which represents the cost to replace...
112-C-A-2020 | Decision | 2020-12-21
SUMMARY
[1] Ms. Morry filed an application with the Canadian Transportation Agency (Agency) against Delta regarding her delayed piece of baggage and loss of baggage in Freetown, Sierra Leone, on December 26, 2019. She seeks compensation in the amount of EUR 1,130 for loss of...
110-C-A-2020 | Decision | 2020-12-10
An erratum was issued on December 6, 2021
SUMMARY
[1] Muhammad Islam filed an application with the Canadian Transportation Agency (Agency) against Oman Air regarding its refusal to transport him on his flight from Muscat, Oman, to London, United Kingdom, on March 6, 2019. Mr. Islam...
109-C-A-2020 | Decision | 2020-12-09