Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
Showing 31-40 of 147 decisions.
[1] The applicant purchased a ticket from the respondent for round-trip travel from Ottawa, Ontario, to Edmonton, Alberta, via Calgary, Alberta, departing on April 9, 2020 and returning on April 14, 2020.
[2] Prior to the applicant’s scheduled date of departure, the Province of...
117-C-A-2021 | Decision | 2021-11-03
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its request for excess baggage fees and its subsequent refusal to transport them.
[2] The applicants seek reimbursement for the cost of their additional flights and the...
118-C-A-2021 | Decision | 2021-11-03
SUMMARY
[1] Choudhry Muhammad Anwar Goraya filed an application with the Canadian Transportation Agency (Agency) against PIA claiming that he missed Flight No. PK790 on October 23, 2018, from Toronto, Ontario, to Lahore, Pakistan, because the airport staff who provided him with wheelchair...
116-AT-A-2021 | Decision | 2021-11-02
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Delta Airlines and Air France regarding the delay of their baggage while travelling from Toronto, Ontario, to Marrakesh, Morocco. The applicants seek compensation in the amount of CAD 671....
115-C-A-2021 | Decision | 2021-10-28
[1] Linda Souraya purchased round-trip tickets to travel from Calgary, Alberta, to Abbotsford, British Columbia, with Flair. When she arrived at the airport in Abbotsford for her return flight on February 26, 2020, she was informed that her flight had been cancelled. Ms. Souraya states that...
113-C-A-2021 | Decision | 2021-10-27
SUMMARY
[1] Michael Wozniak filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning a piece of his carry-on baggage, a Nintendo Switch case, that went missing from Flight No. AC219 while he was travelling from Calgary, Alberta, to Vancouver, British...
114-C-A-2021 | Decision | 2021-10-27
SUMMARY
[1] Samia Benaziez filed an application with the Canadian Transportation Agency (Agency) against Lufthansa regarding its decision not to transport her from Frankfurt, Germany, to Algiers, Algeria, on January 1, 2018.
[2] Ms. Benaziez seeks compensation in the amount of CAD 14,000 for,...
112-C-A-2021 | Decision | 2021-10-22
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding their lost piece of baggage on their travel from Nairobi, Kenya, to Toronto, Ontario, on June 22, 2019.
[2] The applicants seek between CAD 2,500 and CAD...
111-C-A-2021 | Decision | 2021-10-20
SUMMARY
[1] Rosalie Finlay was scheduled for a round-trip travel with Sunwing Airlines Inc. (Sunwing) to Varadero, Cuba, in May 2015. She alleged that during her return flight her wheelchair was damaged. She filed an application with the Agency alleging that she faced undue obstacles to her...
110-AT-A-2021 | Decision | 2021-10-15
SUMMARY
[1] Arthur Haliburton filed an application with the Canadian Transportation Agency (Agency) against Air Canada, seeking a full refund for the cost of a ticket for a flight he did not take.
[2] Mr. Haliburton seeks an amount of CAD 300, representing the balance of the refund that he...
109-C-A-2021 | Decision | 2021-10-14