Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 51-60 of 74 decisions.
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding the cancellation of their flight and subsequent delay in travel.
[2] The applicants seek compensation in the amount of USD 600 per applicant, which represents 50 ...
46-C-A-2020 | Decision | 2020-07-02
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the delay of their checked piece of baggage and the items missing from their baggage while travelling from Toronto, Ontario, to Casablanca, Morocco, via Montréal, Quebec. The...
48-C-A-2020 | Decision | 2020-07-02
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding WestJet’s refusal to transport them on Flight No. WS652.
[2] The applicant is requesting compensation in the amount of CAD 178.51 for hotel accommodation and CAD ...
49-C-A-2020 | Decision | 2020-07-02
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a late flight and the delay in the delivery of two of their pieces of baggage.
[2] The applicants seek reimbursement of CAD 1,819.20, the value of their two tickets, as...
35-C-A-2020 | Decision | 2020-05-26
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning the rescheduling of their round-trip itinerary from Philadelphia, Pennsylvania, USA, to Calgary, Alberta.
[2] The applicants seek a refund for the tickets purchased,...
34-C-A-2020 | Decision | 2020-05-25
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a business class seat upgrade that he purchased for Flight No. AC8457, departing on March 18, 2019, from Boston, United States of America, to Montréal (Quebec).
[2...
33-C-A-2020 | Decision | 2020-05-22
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning its refusal to transport the infant of Michael and Amy Clark.
[2] The applicants seek compensation in the amount of CAD 5,706.63 in addition to damages for pain and stress...
30-C-A-2020 | Decision | 2020-03-18
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Austrian Airlines regarding Austrian Airlines’ refusal to transport her on a flight from Dnepropetrovsk, Ukraine, to Vancouver, British Columbia, via Vienna, Austria, and Frankfurt, Germany, on...
24-C-A-2020 | Decision | 2020-03-10
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Sunwing regarding his baggage and clothing, which were damaged during his flight from Toronto, Ontario, to Holguin, Cuba, on May 28, 2019.
[2] The applicant seeks CAD 620 for the...
23-C-A-2020 | Decision | 2020-03-05
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) concerning delayed baggage upon his arrival in Montréal, Quebec, and the delay of Flight No. SN0255 from Ouagadougou, Burkina Faso, to Brussels, Belgium, on January 8, 2019. Following...
22-C-A-2020 | Decision | 2020-02-21