Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
Showing 1-10 of 18 decisions.
BACKGROUND
This Decision is further to Decision No. LET-C-A-72-2020 (November Decision) in which the Agency opened the pleadings on various questions of interpretation regarding the Air Passenger Protection Regulations, SOR/2019-150 (APPR) and invited comments on the Inquiry Officer’s report....
LET-C-A-85-2020 | Letter Decision | 2020-12-14
SUMMARY
[1] WestJet filed an application with the Agency, pursuant to section 32 of the CTA, requesting that the Agency review Decision No. 66-AT-A-2010, Decision No. 430‑AT‑A‑2011 and Decision No. 227-AT-A-2012, regarding the accommodation for persons whose allergies to cats...
LET-AT-A-73-2020 | Letter Decision | 2020-11-12
BACKGROUND
On February 13, 2020, the Canadian Transportation Agency (Agency) joined 11 applications alleging that Air Canada and WestJet had not communicated the reasons for flight disruptions in a way consistent with the requirements of the Air Passenger Protection Regulations, SOR/2019-150...
LET-C-A-71-2020 | Letter Decision | 2020-11-05
BACKGROUND
[1] On December 15, 2019, the second and final set of provisions of the Air Passenger Protection Regulations, SOR/2019-150 (APPR) came into force. In the following two months, the Canadian Transportation Agency (Agency) received an unprecedented number of complaints from air...
LET-C-A-72-2020 | Letter Decision | 2020-11-05
SUMMARY
[1] Christine Comtois filed an application with the Canadian Transportation Agency (Agency) against Air Canada alleging that Air Canada did not provide her with the wheelchair assistance service she had requested and that the delay of Flight No. AC1602 from Montréal, Quebec, to Fort...
LET-AT-A-70-2020 | Letter Decision | 2020-11-02
SUMMARY
[1] Christine Comtois filed an application with the Canadian Transportation Agency (Agency) against Air Canada alleging that Air Canada did not provide her with the wheelchair assistance service she had requested and that the delay of Flight No. AC1602 from Montréal, Quebec, to Fort...
LET-AT-A-70-2020 | Letter Decision | 2020-11-02
The Agency extends the period of temporary exemption from the provisions of section 64 of the CTA and section 14 of the Air Transportation Regulations, SOR/88-58 (ATR) for all carriers that hold a domestic licence, pursuant to section 80 of the CTA. Accordingly, air services may be or remain...
LET-A-66-2020 | Letter Decision | 2020-10-15
This decision is further to the Canadian Transportation Agency’s (Agency) February 13, 2020, e-mail and Decision No. LET-C-A-12-2020 (Decision), in which the Agency communicated its decisions to join multiple applications alleging that air carriers did not accurately communicate the...
LET-C-A-44-2020 | Letter Decision | 2020-07-06
The CTA prescribes the minimum insurance coverage that federally regulated railway companies must maintain at all times if their operations include the carriage or hosting of freight traffic. After reviewing the most recent compliance filing for the certificate of fitness of each railway company...
LET-R-34-2020 | Letter Decision | 2020-05-22
BACKGROUND
The CTA requires air carriers holding domestic licences issued by the Canadian Transportation Agency (Agency) to be Canadian, as defined in subsection 55(1) of the CTA. This is a requirement that must be complied with at all times.
On June 27, 2019, Air Canada and Transat entered...
LET-A-33-2020 | Letter Decision | 2020-05-14