Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
Showing 111-120 of 147 decisions.
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the KLM regarding the cancellation of their return flights from Delhi, India, to Calgary, Alberta, via Mumbai, India, and Amsterdam, Netherlands, departing on April 1, 2019.
[2]...
39-C-A-2021 | Decision | 2021-05-18
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the cancellation of their flight from Toronto, Ontario, to Lyon, France, via Montréal, Quebec, on June 5, 2020.
[2] The applicants seek compensation in the...
37-C-A-2021 | Decision | 2021-05-11
SUMMARY
[1] Luz Stella Gomez filed an application with the Canadian Transportation Agency (Agency) against Avianca regarding damage to, and items missing from, her checked baggage following her travels from Toronto, Ontario, to Medellin, Colombia, on November 6, 2017.
[2] Ms. Gomez seeks re-...
36-C-A-2021 | Decision | 2021-05-07
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent with respect to the cancellation of Flight No. AC0045 from New Delhi, India, to Vancouver, British Columbia, on February 28, 2019.
[2] The applicants seek the...
35-C-A-2021 | Decision | 2021-05-04
SUMMARY
[1] Anmoldeep Kaur filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a pair of missed connections that she experienced on her return travel to Canada.
[2] Ms. Kaur seeks the following compensation:
CAD 1,000 pursuant to the Air Passenger...
34-C-A-2021 | Decision | 2021-04-30
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the cancellation of their reservations after they were unable to travel from Ottawa, Ontario, to Punta Cana, Dominican Republic, on December 1, 2019, due to a...
33-C-A-2021 | Decision | 2021-04-29
SUMMARY
[1] WestJet filed an application with the Agency, pursuant to section 32 of the CTA, requesting that the Agency review Decision Nos. 66-AT-A-2010, 430-AT-A-2011 and 227-AT-A-2012, regarding accommodations for persons whose allergies to cats constitute a disability. WestJet argues that...
32-AT-A-2021 | Decision | 2021-04-26
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a flight delay.
[2] The applicants seek the following compensation in relation to the delay:
EUR 1,200 for delay pursuant to Regulation (EC) No 261/2004 of the European...
30-C-A-2021 | Decision | 2021-04-22
SUMMARY
[1] Christine Comtois filed an application with the Canadian Transportation Agency (Agency) against Air Canada claiming that Air Canada failed to provide her with the wheelchair assistance service she had requested and that the delay of Flight No. AC1602 from Montréal, Quebec, to Fort...
29-AT-A-2021 | Decision | 2021-04-22
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the carry-on baggage fees that the carrier charged at the boarding gate.
[2] On March 15, 2019, the applicants travelled with the respondent from Vancouver, British...
28-C-A-2021 | Decision | 2021-04-19