Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
Showing 41-50 of 147 decisions.
SUMMARY
[1] In Decision No. 34-C-A-2021 (Initial Decision), issued April 30, 2021, the Canadian Transportation Agency (Agency) found that KLM failed to refund Ms. Kaur for the unused portion of her ticket in accordance with the terms and conditions set out in Delta’s...
108-C-A-2021 | Decision | 2021-10-13
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent, seeking compensation for expenses incurred as a result of a refusal to transport.
[2] The applicants seek compensation in the amount of CAD 2,645.25 for the cost of...
107-C-A-2021 | Decision | 2021-10-12
SUMMARY
[1] Kyle MacLean filed an application with the Canadian Transportation Agency (Agency) against Air Canada and Air Transat concerning the difficulties that he experienced when he attempted to travel from Toronto, Ontario, to Santa Clara, Cuba, via Montréal, Quebec, on December 19, 2019.
[2]...
106-C-A-2021 | Decision | 2021-10-08
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding its refusal to transport Ms. Mocanu on her flight from Warsaw, Poland, to Bucharest, Romania, on May 6, 2019.
[2] The applicants seek compensation for the new...
105-C-A-2021 | Decision | 2021-10-07
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondent alleging that he was not informed of a flight cancellation.
[2] The applicant seeks CAD 500 total (in cash or reward miles) for pain and suffering and reimbursement of...
104-C-A-2021 | Decision | 2021-10-07
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent, seeking compensation regarding their delayed baggage.
[2] The applicants seek a replacement business class ticket, valid for two years, due to the inconvenience and embarrassment...
102-C-A-2021 | Decision | 2021-10-06
SUMMARY
[1] Donal O’Raghallaigh filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a flight disruption and damaged baggage.
[2] Mr. O’Raghallaigh seeks the following compensation:
CAD 1,000 in compensation for delay within the carrier’s control...
103-C-A-2021 | Decision | 2021-10-06
SUMMARY
[1] Marie Hartley filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding her malfunctioning business-class seat on her flight from Dublin, Ireland, to Calgary, Alberta, on July 4, 2019.
[2] Ms. Hartley seeks a 50% refund of her ticket in the amount...
101-C-A-2021 | Decision | 2021-09-24
SUMMARY
[1] Arvind Sharma filed an application with the Canadian Transportation Agency (Agency) against Emirates regarding a promotional seat upgrade offer and excess baggage fees.
[2] Mr. Sharma seeks compensation in the amount of CAD 1,313.00 for the cost of his seat upgrade on his...
100-C-A-2021 | Decision | 2021-09-23
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondents concerning the flight advancement of Air India Flight No. AI55 from Kochi, India, to Mumbai, India, on August 9, 2016, resulting in them missing their flight and onward...
99-C-A-2021 | Decision | 2021-09-20