Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Showing 1-7 of 7 decisions.
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a flight that they were unable to take because they did not complete their check-in on time.
[2] The applicants seek compensation in the amount of CAD 1,420.78, broken...
17-C-A-2021 | Decision | 2021-03-17
SUMMARY
[1] Yun Ni filed an application with the Canadian Transportation Agency (Agency) against WestJet and Delta alleging having been denied boarding on Flight No. WS6355 from Minneapolis, Minnesota, USA, to Calgary, Alberta.
[2] The applicant is seeking compensation for denied boarding...
80-C-A-2020 | Decision | 2020-08-14
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding WestJet’s refusal to transport them on Flight No. WS652.
[2] The applicant is requesting compensation in the amount of CAD 178.51 for hotel accommodation and CAD ...
49-C-A-2020 | Decision | 2020-07-02
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Flair Airlines regarding its refusal to transport them from Toronto, Ontario, to Vancouver, British Columbia, on December 20, 2018. The applicant allegedly did not have the required government-...
88-C-A-2019 | Decision | 2019-12-02
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet concerning their claim of having been denied boarding on Flight No. WS714 from Vancouver, British Columbia, to Toronto, Ontario, on February 23, 2018.
[2] The applicants...
50-C-A-2019 | Decision | 2019-08-16
Abdul-Rasheed Lassan against Saudi Arabian Airlines Corporation and Air Canada. - consumer complaint
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) on June 29, 2018 concerning Saudi Arabian Airlines’ decision to deny him boarding for his flight from Jeddah, Saudi Arabia, to Toronto, Ontario, Canada, via Dubai, United Arab Emirates, on...
49-C-A-2019 | Decision | 2019-08-15
SUMMARY
[1] Hassan Salam filed an application with the Canadian Transportation Agency (Agency) on January 9, 2018. Pleadings opened on January 29, 2018. On February 19, 2018, Air Canada filed its answer. Mr. Salam filed a reply on February 26, 2018.
[2] Mr. Salam was scheduled to travel on...
38-C-A-2018 | Decision | 2018-06-01