Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-7 of 7 decisions.
[1] The applicants purchased round-trip tickets for travel with the respondent from Toronto, Ontario, to Kharkiv, Ukraine, via Kyiv, Ukraine. On November 16, 2019, upon arriving at the baggage drop-off counter for their outbound flight in Toronto, the applicants asked the check-in agent...
142-C-A-2021 | Decision | 2021-12-22
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondents for refusal to transport.
[2] The applicants seek CAD 821.26 in compensation for expenses incurred as a result of the refusal to transport, which forced them to spend one...
95-C-A-2021 | Decision | 2021-09-10
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding its refusal to transport their minor child from Mexico City, Mexico, to Halifax, Nova Scotia, on August 29, 2019, because their child did not have a valid Canadian...
91-C-A-2021 | Decision | 2021-09-02
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its refusal to transport them from Toronto, Ontario, to Taipei, Taiwan, via Vancouver, British Columbia, on February 23, 2019.
[2] As part of the relief sought,...
65-C-A-2021 | Decision | 2021-07-05
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a refusal to transport the minor child at the boarding gate in Montréal, Quebec.
[2] The applicants seek compensation in the amount of CAD 10,390.04 for the...
41-C-A-2021 | Decision | 2021-05-27
SUMMARY
[1] Tharajrani Nauth filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding its refusal to transport her on her flight from Montréal, Quebec, to Barcelona, Spain, on June 27, 2018. Ms. Nauth seeks “compensation to the fullest amount as...
15-C-A-2021 | Decision | 2021-03-01
SUMMARY
[1] Oluwatosin Sanni filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding its refusal to transport him from London, United Kingdom (UK), returning to Canada.
[2] Mr. Sanni seeks an explanation and apology from Air Canada and compensation in...
1-C-A-2021 | Decision | 2021-01-05