Browse decisions and determinations

This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.

Main search / Help 

Sector

Ruling type

Date

Showing 241-250 of 632 decisions.
Asif Uz Zaman, on behalf of himself, his wife, Jehan Jamir Rumkey, and their minor children against Saudi Arabian Airlines Corporation carrying on business as Saudi Arabian Airline - consumer complaint
SUMMARY [1] The applicants filed an application with the Canadian Transportation Agency (Agency) against SAA concerning the cancellation of Flight No. SV0060 from Toronto, Ontario, Canada to Jeddah, Saudi Arabia on December 21, 2016. [2] The applicants are seeking compensation in the amount of CAN$...
9-C-A-2018 | Decision | 2018-02-02
Lynne Faught against Air Canada carrying on business as Air Canada Rouge and as Air Canada Cargo - consumer complaint
SUMMARY [1] Lynne Faught filed an application with the Canadian Transportation Agency (Agency) against Air Canada with respect to her lost baggage. Ms. Faught filed with Air Canada a completed Interim Expense Claim Form, Airline Baggage Identification Chart, and Itemized List and Description of...
7-C-A-2018 | Decision | 2018-01-30
Edward Clairmont and Brenda Adam against Air Canada also carrying on business as Air Canada rouge and as Air Canada Cargo - consumer complaint
SUMMARY [1] The applicants filed an application with the Canadian Transportation Agency (Agency) concerning the rescheduling of various segments of their round-trip travel with Air Canada from Windsor, Ontario, Canada to Montreal, Quebec, Canada, via Toronto, Ontario, Canada. [2] The applicants...
4-C-A-2018 | Decision | 2018-01-12
Jody Mckenna on behalf of herself and her husband, Colin Marshall against Air Canada carrying on business as Air Canada rouge and as Air Canada Cargo - consumer complaint
SUMMARY [1] The applicants filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 110(4) of the Air Transportation Regulations, SOR/88-58, as amended (ATR), concerning Air Canada’s cancellation of several portions of the applicants’ multi-segment itinerary. [2...
2-C-A-2018 | Decision | 2018-01-10
Shahid Saleem against Air Canada also carrying on business as Air Canada rouge and as Air Canada Cargo - consumer complaint
SUMMARY [1] Shahid Saleem filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the delay in the delivery of, and the loss of items from his checked baggage while travelling for work on May 2, 2017 from Edmonton, Alberta to Fort St. John, British...
1-C-A-2018 | Decision | 2018-01-10
Oswin Paes, Cynthia Fernandes, Nathan Paes and Nigel Paes against Qatar Airways (Q.C.S.C.) carrying on business as Qatar Airways, as Qatar Airways Cargo and as Qatar Executive - consumer complaint
SUMMARY [1] The applicants filed an application with the Canadian Transportation Agency (Agency) alleging that Qatar wrongfully refused them transportation on the return portion of their round-trip travel on January 1, 2017. [2] The applicants seek compensation for damages and expenses incurred as...
112-C-A-2017 | Decision | 2017-12-22
Maurice Kanschat against Air Canada also carrying on business as Air Canada rouge and as Air Canada Cargo  - consumer complaint
SUMMARY [1] Maurice Kanschat filed an application with the Canadian Transportation Agency (Agency) against Air Canada with respect to the cancellation of his round-trip ticket from Manila, Philippines to Toronto, Ontario, Canada (with stops in Lapu-Lapu, Philippines; Bangkok, Thailand; and Addis...
110-C-A-2017 | Decision | 2017-12-15
Edward Diogo, on behalf himself and Jacquelyn Diogo, Maria Diogo and Maria Pereira against Transportes Aéreos Portugueses, S.A - consumer complaint
SUMMARY [1] In Decision No. LET-C-A-31-2017, the Canadian Transportation Agency (Agency) directed TAP to show cause why the Agency should not find Rules 55(B)(3)(b) and (c) of its International Passenger Rules and Fares Tariff, NTA (A) No. 314 (Tariff) unclear and unreasonable, and why the Agency...
109-C-A-2017 | Decision | 2017-12-13
Morley Rand and Tsipora Cohen against Jet Airways (India) Limited - consumer complaint
SUMMARY [1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Jet Airways regarding the delayed delivery, loss of items and damage to their checked baggage. The applicants seek compensation in the amount of $2,643.50, which accounts for: damage to their...
108-C-A-2017 | Decision | 2017-12-13
Shahbaz Ahmad against Pakistan International Airlines Corporation - consumer complaint
SUMMARY [1] Shahbaz Ahmad filed an application with the Canadian Transportation Agency (Agency) against PIA regarding the loss of one of his checked bags while travelling from Lahore, Pakistan to Toronto, Ontario, Canada on November 18, 2016. [2] Mr. Ahmad is seeking reimbursement in the amount of...
107-C-A-2017 | Decision | 2017-12-07