Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
- 2023 3 Apply 2023 filter
- 2022 42 Apply 2022 filter
- 2021 42 Apply 2021 filter
- 2020 72 Apply 2020 filter
- 2019 39 Apply 2019 filter
- 2018 47 Apply 2018 filter
- 2017 25 Apply 2017 filter
- 2016 11 Apply 2016 filter
- 2015 17 Apply 2015 filter
- 2014 24 Apply 2014 filter
- 2013 22 Apply 2013 filter
- 2012 20 Apply 2012 filter
- 2011 18 Apply 2011 filter
- 2010 20 Apply 2010 filter
- 2009 15 Apply 2009 filter
- 2008 19 Apply 2008 filter
- 2007 28 Apply 2007 filter
- 2006 34 Apply 2006 filter
- 2005 27 Apply 2005 filter
- 2004 15 Apply 2004 filter
- 2003 13 Apply 2003 filter
- 2002 32 Apply 2002 filter
- 2001 34 Apply 2001 filter
- 2000 9 Apply 2000 filter
- 1995 2 Apply 1995 filter
- 1991 2 Apply 1991 filter
Showing 301-310 of 632 decisions.
INTRODUCTION
[1] On June 3, 2014, Gábor Lukács filed a complaint alleging that certain WestJet policies and practices relating to claims for delay, damage and loss of baggage are:
not set out in WestJet’s international tariff, and
inconsistent with paragraph 3 of Article 36 of the Convention for...
420-C-A-2014 | Decision | 2014-11-20
INTRODUCTION
[1] Vijay Chandnani, a travel agent, filed a complaint with the Canadian Transportation Agency (Agency) against Malaysian Airline System Berhad carrying on business as Malaysia Airlines (Malaysia Airlines) respecting the cancellation of his ticket and those of seven additional...
411-C-A-2014 | Decision | 2014-11-10
BACKGROUND
[1] In Decision No. 290-C-A-2014 (Five Complainants v. Iberia Air Lines of Spain and China Southern) [Decision], the Canadian Transportation Agency (Agency) provided China Southern Airlines Company Limited carrying on business as China Southern Airlines and China Southern (China Southern...
398-C-A-2014 | Decision | 2014-10-29
COMPLAINT
[1] On April 10, 2014, Mark Churman filed a complaint with the Canadian Transportation Agency (Agency) alleging the unreasonableness of the fares offered by Air Canada also carrying on business as Air Canada rouge (Air Canada) for transportation between Toronto and North Bay, Ontario.
[2...
387-P-A-2014 | Decision | 2014-10-22
INTRODUCTION
[1] In Decision No. 244-C-A-2014, the Canadian Transportation Agency (Agency) found that the offer of compensation of Brussels Airlines N.V./S.A. carrying on business as Brussels Airlines (Brussels Airlines) to Onencan Cankech was inconsistent with the terms and conditions of carriage...
370-C-A-2014 | Decision | 2014-10-08
INTRODUCTION
[1] On March 28, 2014, Keiron Bailey filed a complaint with the Canadian Transportation Agency (Agency) against Nihon Koku Kabushiki Gaisha (Japan Airlines Co., Ltd.) carrying on business as Japan Airlines and JAL (Japan Airlines), and British Airways Plc carrying on business as...
345-C-A-2014 | Decision | 2014-09-17
INTRODUCTION
[1] On or about January 2, 2013, Michael and Barbara Shannon (the Shannons) reserved tickets for travel between Vancouver, British Columbia, Canada and Honolulu, Hawaii, United States of America departing on November 3, 2013 and returning on Air Canada’s Flight No. AC48 on November 26...
323-C-A-2014 | Decision | 2014-08-26
APPLICATION
[1] In Decision No. 202-C-A-2014 dated May 27, 2014, the Canadian transportation Agency (Agency) dismissed 83 complaints, among which was one filed by Keith Barth, respecting the cancellation by Swiss International Air Lines Ltd. also carrying on business as Swiss (Swiss) of tickets...
294-C-A-2014 | Decision | 2014-08-04
COMPLAINTS
[1] The five complainants (complainants) listed in the Appendix filed complaints with the Canadian Transportation Agency (Agency) with respect to the cancellation or variation by Iberia, Lineas Aereas De Espana, S.A. (Iberia Air Lines of Spain) [Iberia] and China Southern Airlines...
290-C-A-2014 | Decision | 2014-07-28
INTRODUCTION
[1] This Decision refers to complaints filed by Ivan Lee, Andrew Chi-Tai Lyu, Erik Bergsland, and Klaus Vogel (complainants) against Swiss International Air Lines Ltd. also carrying on business as Swiss (Swiss) with the Canadian Transportation Agency (Agency).
[2] In Decision No. LET-C...
285-C-A-2014 | Decision | 2014-07-24