Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 1-10 of 60 decisions.
SUMMARY
[1] Ms. Gavryliuk filed an application with the Canadian Transportation Agency (Agency) against Lufthansa and Air Canada concerning delays she and her children encountered while travelling from Ottawa, Canada to Lviv, Ukraine.
[2] Ms. Gavryliuk alleges that, in accordance with Regulation (...
68-C-A-2018 | Decision | 2018-12-27
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against China Southern regarding its failure to provide a refund for the non-delivery of premium economy seats during a round trip flight from Vancouver, Canada, to Bangkok, Thailand, via Guangzhou,...
67-C-A-2018 | Decision | 2018-12-21
SUMMARY
[1] Mr. Rousselle filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding his trip from Halifax, Nova Scotia, to Quito, Ecuador, via Panama City, Panama, on May 10, 2017.
[2] Mr. Rousselle is seeking a refund of US$401.25 for the excess baggage...
66-C-A-2018 | Decision | 2018-12-20
SUMMARY
[1] Mr. Khabbaz filed an application with the Canadian Transportation Agency (Agency) against Qatar, regarding a delay and subsequent cancellation of the return portion of his round-trip ticket from Montréal, Quebec, to Beirut, Lebanon, via Doha, Qatar.
[2] Mr. Khabbaz is seeking a refund...
65-C-A-2018 | Decision | 2018-12-18
SUMMARY
[1] Mr. Perry filed an application with the Canadian Transportation Agency (Agency) against Tyax Air, pursuant to section 66 of the CTA. Mr. Perry alleges that Tyax Air’s rates for chartering its DHC2 Beaver float plane to travel between Tyaughton Lake, British Columbia, and Spruce Lake,...
64-A-2018 | Decision | 2018-12-07
SUMMARY
[1] Dr. Brighouse filed an application with the Canadian Transportation Agency (Agency) regarding Air Canada’s refusal to transport her on board Flight No. AC1188 from Vancouver, British Columbia, to Kelowna, British Columbia, on March 10, 2018.
[2] Dr. Brighouse is seeking...
61-C-A-2018 | Decision | 2018-11-30
SUMMARY
[1] Fan (Michelle) Guo, on behalf of her daughter Ms. Hou, filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding travel credits.
[2] Ms. Hou is seeking a travel credit of CAN$700, which she states is the amount she had to pay for tickets...
62-C-A-2018 | Decision | 2018-11-30
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet because they did not obtain the seats they had pre‑selected and paid for on their WestJet flight. They are also seeking compensation in the amount of CAN$200 per person and a change in...
60-C-A-2018 | Decision | 2018-11-15
SUMMARY
[1] Ihor Duda filed an application with the Canadian Transportation Agency (Agency) against Air Creebec concerning an excess baggage charge that was imposed on him by the carrier. Mr. Duda is seeking a refund in the amount of $111.29 for this charge.
[2] The Agency will consider...
57-C-A-2018 | Decision | 2018-09-20
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) regarding the two-day delay that they encountered on the return portion of their international travel from Tel Aviv, Israel, to Toronto, Ontario, via Amsterdam, Netherlands.
[2] Although the...
56-C-A-2018 | Decision | 2018-09-19