Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 21-30 of 77 decisions.
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) regarding the failure by Air Canada to comply with its obligation to provide passengers of Flight No. AC797 with the option to disembark due to a tarmac delay that occurred during the flight from...
68-C-A-2019 | Decision | 2019-10-18
BACKGROUND
[1] On May 7, 2019, the applicant filed an application with the Canadian Transportation Agency (Agency) against Wow air. He claims that the amount paid for a round-trip ticket between Montréal, Quebec, and London, United Kingdom, does not match that advertised on Wow air’s...
67-C-A-2019 | Decision | 2019-10-15
SUMMARY
[1] In Decision No. 37-C-A-2019, the Canadian Transportation Agency (Agency) determined that, when Air Canada refused to transport Mrs. Lyell from Mexico City, Mexico, to Toronto, Ontario, on March 12, 2017, it properly applied the terms and conditions related to refusal to...
66-C-A-2019 | Decision | 2019-10-10
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Emirates regarding the delay of, and damage to their baggage.
[2] The applicants request the maximum compensation of 1,131 Special Drawing Rights set out in the Convention for the...
65-C-A-2019 | Decision | 2019-10-09
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Cathay Pacific regarding his delayed baggage while travelling from Vancouver, British Columbia, to New York, New York, on December 24, 2017.
[2] The applicant seeks CAD 1,941.71 in...
64-C-A-2019 | Decision | 2019-10-07
SUMMARY
[1] In decision No. 41-C-A-2019 (Decision) issued on July 16, 2019, the Canadian Transportation Agency (Agency) concluded that Air Maroc did not properly apply the terms and conditions set out in its International Passenger Rules and Fares Tariff, NTA(A) No. 324 (Tariff) when...
62-C-A-2019 | Decision | 2019-09-27
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air France, regarding a cancelled flight and resulting travel delay.
[2] The applicant does not seek reimbursement for expenses incurred, having already received credits and compensation for...
60-C-A-2019 | Decision | 2019-09-20
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against EGYPTAIR concerning the alleged damage to their checked baggage during the return portion of their round‑trip flight from Toronto, Ontario, to Cairo, Egypt. The applicant seeks compensation in...
59-C-A-2019 | Decision | 2019-09-18
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet pursuant to subsection 172(1) of the CTA, concerning the carrier’s alleged failure to provide appropriate seating.
[2] The applicant seeks a full refund of their ticket as well as...
57-AT-A-2019 | Decision | 2019-09-13
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) regarding Air Transat’s refusal to transport them on a flight from Lyon, France, to Montréal, Quebec, on June 16, 2018.
[2] The applicant is seeking compensation in accordance with the codes,...
58-C-A-2019 | Decision | 2019-09-13