Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
Showing 1-10 of 25 decisions.
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning the carrier’s alleged refusal to transport the applicants with John Liland’s oxygen unit and their subsequent inability to access medication packed in checked baggage.
[2]...
LET-AT-A-104-2019 | Letter Decision | 2019-12-24
BACKGROUND
[1] The CTA requires air carriers holding domestic licences issued by the Agency to be Canadian, as defined in subsection 55(1) of the CTA. This is a requirement that must be complied with at all times.
[2] On May 31, 2019, Onex filed an application with the Agency requesting an advance...
LET-A-99-2019 | Letter Decision | 2019-12-10
SUMMARY
[1] The applicant, accompanied by an Emotional Support Animal (ESA), was told to disembark the aircraft when Porter identified the ESA’s behaviour as posing a safety risk. The applicant filed an application with the Canadian Transportation Agency (Agency) against Porter pursuant to:...
LET-AT-C-A-67-2019 | Letter Decision | 2019-10-01
BACKGROUND
The Canadian Transportation Agency (Agency) has received a complaint from two passengers who allege that they were denied boarding by WestJet on July 22, 2019, and that they were not provided the treatment and compensation that they are entitled to in accordance with the Air...
LET-A-56-2019 | Letter Decision | 2019-08-16
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning its refusal to transport them and their pet dog from Toronto, Ontario, to Bogotá, Colombia, on September 24, 2017.
[2] The applicants seek reimbursement in the amount...
LET-C-A-48-2019 | Letter Decision | 2019-07-04
Pursuant to subsection 151(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), the Canadian Transportation Agency (Agency) determines the maximum revenue entitlement for the movement of grain in a crop year. One component of this formula is the calculation of the volume-...
LET-R-41-2019 | Letter Decision | 2019-04-30
Pursuant to subsection 151(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), the Canadian Transportation Agency (Agency) determines the maximum revenue entitlement for the movement of grain in a crop year. One component of this formula is the calculation of the volume-...
LET-R-40-2019 | Letter Decision | 2019-04-30
SUMMARY
[1] On January 14, 2019, the Agency, on its own motion and with the authorization of the Minister of Transport, initiated an investigation under subsection 116(1.1) of the CTA into possible freight rail service issues in the Vancouver area during the period from October 2018 to January...
CONF-9-2019 | Letter Decision | 2019-04-15
SUMMARY[1] Autumn Evoy filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA) against VIA concerning VIA’s refusal to carry her rabbit to accommodate her disability-related needs.[2]...
LET-AT-R-38-2019 | Letter Decision | 2019-04-11
BACKGROUND
On January 14, 2019, the Agency issued individual letter decisions to the following participants: the Canadian National Railway Company (CN), the Canadian Pacific Railway Company (CP), BNSF Railway Company (BNSF), the Forest Products Association of Canada (FPAC), the Canadian Oilseed...
LET-R-34-2019 | Letter Decision | 2019-04-05