Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
Showing 1-10 of 12 decisions.
SUMMARY
[1] William Spat filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 95.3(1) of the CTA against CN concerning noise and vibration arising out of CN’s operations in Prince Rupert, British Columbia, from approximately mileage 92.96 of CN’s Skeena...
75-R-2021 | Decision | 2021-07-28
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against KLM pursuant to subsection 172(1) of the CTA with respect to KLM’s alleged failure to provide assistance to carry Mr. Kam’s baggage, and pursuant to subsection 110(4) of the ATR...
73-AT-C-A-2021 | Decision | 2021-07-26
SUMMARY
[1] Cynthia Roorda filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding EVA Air’s refusal to transport her on Flight No. BR872 from Hong Kong, China, on December 8, 2018.
[2] Mrs. Roorda seeks compensation for the following expenses:
CAD 4,162....
74-C-A-2021 | Decision | 2021-07-26
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent, seeking compensation as a result of a reservation cancellation.
[2] The applicants seek a refund of the cancellation fees charged by the respondent, in the amount of CAD 1,...
72-C-A-2021 | Decision | 2021-07-23
SUMMARY
[1] Laira Ramos filed an application with the Canadian Transportation Agency (Agency) against Air Canada alleging that she was denied boarding on one of its flights.
[2] Ms. Ramos seeks the following compensation:
EUR 797.45 for a refund of her first ticket from Air Canada;
EUR 1,490....
71-C-A-2021 | Decision | 2021-07-23
Compton Khan, Carlotta Ellison and their minor child against Flair Airlines Ltd - consumer complaint
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding schedule irregularities impacting their travel on two flights: Flight No. F8133 from Toronto, Ontario, to Winnipeg, Manitoba, on August 3, 2019...
70-C-A-2021 | Decision | 2021-07-19
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning fees they were charged for checked baggage. The Agency added Lufthansa as a respondent in Decision No. LET-C-A-31-2021.
[2] The applicants seek an apology and...
69-C-A-2021 | Decision | 2021-07-15
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a schedule irregularity from Vancouver, British Columbia, to Vienna, Austria, via Toronto, Ontario, on September 15, 2019.
[2] The applicants seeks that...
68-C-A-2021 | Decision | 2021-07-08
SUMMARY
[1] Under the Act, the Minister of Public Safety and Emergency Preparedness (Minister) issues a coasting trade licence authorizing a foreign ship or a non-duty paid ship to conduct a commercial activity in Canadian waters for a maximum period of 12 months once the Canadian...
67-W-2021 | Decision | 2021-07-07
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent, alleging that their seats for Flight No. WS2651 from Puerto Vallarta, Mexico, to Toronto, Ontario, did not provide them sufficient additional legroom. They also submit that...
66-AT-A-2021 | Decision | 2021-07-06