Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 31-40 of 19210 decisions.
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Sunwing regarding his baggage and clothing, which were damaged during his flight from Toronto, Ontario, to Holguin, Cuba, on May 28, 2019.
[2] The applicant seeks CAD 620 for the...
23-C-A-2020 | Decision | 2022-03-17
[1] The applicants purchased an all-inclusive vacation package from WestJet Vacations, which included round-trip transportation with the respondent from Ottawa, Ontario, to Cancun, Mexico, via Toronto, Ontario, departing on January 28, 2020, and returning on February 11, 2020.
[2] On February 11,...
43-C-A-2022 | Decision | 2022-03-17
[1] Natalie Vogt purchased round-trip tickets for herself and a minor child to travel from Ottawa, Ontario, to Lethbridge, Alberta, via Calgary, Alberta, departing on August 8, 2020, and returning on August 15, 2020. She also purchased a round-trip ticket for herself to travel on the same...
41-C-A-2022 | Decision | 2022-03-15
[1] The applicants were originally scheduled to travel from Toronto, Ontario, to Montego Bay, Jamaica, on February 1, 2020, arriving at 2:25 p.m. However, the flight was delayed for over seven hours, and they arrived in Montego Bay at 9:31 p.m.
[2] The applicants claim that the delay was...
37-C-A-2022 | Decision | 2022-03-09
[1] The applicant purchased a one-way economy class ticket from the respondent for travel on March 22, 2020, from Cancun, Mexico, to London, United Kingdom, via Calgary, Alberta. The applicant did not travel and was provided with a travel bank credit for the full amount paid for their ticket. They...
19-C-A-2022 | Decision | 2022-02-16
[1] The applicants purchased round-trip tickets to travel from Calgary, Alberta, to Varadero, Cuba, on Flight WG628, departing on January 17, 2020, and returning on January 25, 2020. Their outbound flight experienced a delay of 6 hours and 9 minutes when its cabin crew were removed and...
16-C-A-2022 | Decision | 2022-02-15
[1] Chris Van Slyke purchased a round-trip interline ticket to travel from London, Ontario, to Tel Aviv, Israel, departing on February 21, 2020, and returning on February 26, 2020. His inbound itinerary consisted of flights from Tel Aviv to London, via Frankfurt, Germany, and Toronto, Ontario. The...
13-C-A-2022 | Decision | 2022-02-11
SUMMARY
[1] On February 25, 2021, GVWD filed an application with the Canadian Transportation Agency (Agency) for authorization to construct and maintain a watermain known as the Annacis Water Supply Tunnel (watermain) 44 metres under the railway line owned by BNSF located at mileage 139.51 of BNSF’...
7-R-2022 | Decision | 2022-02-01
[1] Muhammad Islam held a round-trip ticket to travel on March 5, 2019, from Islamabad, Pakistan, to Toronto, Ontario, via Muscat, Oman, and London, United Kingdom, arriving in Toronto on March 6, 2019. Following the carrier’s refusal to transport Mr. Islam on his...
3-C-A-2022 | Decision | 2022-01-07
[1] The applicants purchased two round-trip tickets with the respondent to travel from Kelowna, British Columbia, to Huatulco, Mexico, via Vancouver, British Columbia, departing on November 22, 2020. The respondent cancelled the applicants’ flights because of the COVID-19 pandemic. Initially, the...
143-C-A-2021 | Decision | 2021-12-22