Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 11-20 of 70 decisions.
BACKGROUND
This Decision is further to Decision No. LET-C-A-72-2020 (November Decision) in which the Agency opened the pleadings on various questions of interpretation regarding the Air Passenger Protection Regulations, SOR/2019-150 (APPR) and invited comments on the Inquiry Officer’s report....
LET-C-A-85-2020 | Letter Decision | 2020-12-14
BACKGROUND
On February 13, 2020, the Canadian Transportation Agency (Agency) joined 11 applications alleging that Air Canada and WestJet had not communicated the reasons for flight disruptions in a way consistent with the requirements of the Air Passenger Protection Regulations, SOR/2019-150...
LET-C-A-71-2020 | Letter Decision | 2020-11-05
BACKGROUND
[1] On December 15, 2019, the second and final set of provisions of the Air Passenger Protection Regulations, SOR/2019-150 (APPR) came into force. In the following two months, the Canadian Transportation Agency (Agency) received an unprecedented number of complaints from air...
LET-C-A-72-2020 | Letter Decision | 2020-11-05
SUMMARY
[1] Christine Comtois filed an application with the Canadian Transportation Agency (Agency) against Air Canada alleging that Air Canada did not provide her with the wheelchair assistance service she had requested and that the delay of Flight No. AC1602 from Montréal, Quebec, to Fort...
LET-AT-A-70-2020 | Letter Decision | 2020-11-02
The Agency extends the period of temporary exemption from the provisions of section 64 of the CTA and section 14 of the Air Transportation Regulations, SOR/88-58 (ATR) for all carriers that hold a domestic licence, pursuant to section 80 of the CTA. Accordingly, air services may be or remain...
LET-A-66-2020 | Letter Decision | 2020-10-15
This decision is further to the Canadian Transportation Agency’s (Agency) February 13, 2020, e-mail and Decision No. LET-C-A-12-2020 (Decision), in which the Agency communicated its decisions to join multiple applications alleging that air carriers did not accurately communicate the...
LET-C-A-44-2020 | Letter Decision | 2020-07-06
BACKGROUND
The CTA requires air carriers holding domestic licences issued by the Canadian Transportation Agency (Agency) to be Canadian, as defined in subsection 55(1) of the CTA. This is a requirement that must be complied with at all times.
On June 27, 2019, Air Canada and Transat entered...
LET-A-33-2020 | Letter Decision | 2020-05-14
On December 10, 2019, in Letter Decision No. LET-A-99-2019 (Determination), the Canadian Transportation Agency determined that WestJet and Swoop Inc. will remain Canadian, as defined in subsection 55(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA),...
LET-A-28-2020 | Letter Decision | 2020-04-17
BACKGROUND
In Decision No. 12-AT-C-A-2019, the Canadian Transportation Agency (Agency) found that Air Canada did not make reasonable efforts to notify the applicant of the reason for a tarmac delay, as required by Rule 80(C)(3) of its International Passenger Rules and Fares Tariff, NTA(A...
LET-AT-C-A-21-2020 | Letter Decision | 2020-03-23
This Decision is further to the Canadian Transportation Agency’s (Agency) e-mailed message of February 13, 2020, to Air Canada and WestJet, in which it communicated its decision to join 11 applications submitted by air passengers involving 9 flights, open an inquiry into those applications, and...
LET-C-A-12-2020 | Letter Decision | 2020-02-24