Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Showing 41-50 of 15766 decisions.
An erratum was issued on December 6, 2021
SUMMARY
[1] Muhammad Islam filed an application with the Canadian Transportation Agency (Agency) against Oman Air regarding its refusal to transport him on his flight from Muscat, Oman, to London, United Kingdom, on March 6, 2019. Mr. Islam...
109-C-A-2020 | Decision | 2020-12-09
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the delay of checked baggage following a flight from Québec, Quebec, to Paris, France, via Toronto, Ontario, on June 18, 2018.
[2] They seek the maximum...
98-C-A-2020 | Decision | 2020-10-20
SUMMARY
[1] Ms. Medicoff filed an application with the Canadian Transportation Agency (Agency) against Porter pursuant to subsection 172(1) of the CTA concerning the carrier’s alleged refusal to accommodate her request for an alternative seating arrangement, and pursuant to subsection...
77-AT-A-2020 | Decision | 2020-08-06
SUMMARY
[1] Jaspreet Bal filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding its requirement that she pay for her checked baggage, which although carry-on size, had to be checked as it contained a kirpan. Ms. Bal checked in and paid her baggage fee...
75-C-A-2020 | Decision | 2020-08-03
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding passenger services issues and a warning card issued to Briane Doherty while on board Flight No. AC541 from Toronto, Ontario, to Seattle, Washington, USA on April...
74-C-A-2020 | Decision | 2020-07-30
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) alleging that the respondent did not properly compensate them for the nine-hour delay of their outbound flight and did not allow them to change their return tickets.
[2] The applicants seek a full...
73-C-A-2020 | Decision | 2020-07-27
SUMMARY
[1] Under the Act, the Minister of Public Safety and Emergency Preparedness (Minister) may issue a coasting trade licence authorizing a foreign ship or a non-duty paid ship to conduct a commercial activity in Canadian waters for a maximum period of 12 months. Before the licence can be...
72-W-2020 | Decision | 2020-07-24
SUMMARY
[1] Ms. Ben-Ishai filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a flight delay and emergency landing on the return flight from Denver, Colorado, USA, to Toronto, Ontario, on May 21, 2019.
[2] Ms. Ben-Ishai seeks...
71-C-A-2020 | Decision | 2020-07-24
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent, regarding the schedule changes made by the respondent to their flights departing from Calgary, Alberta, to Kahului/Maui, Hawaii, USA, via Vancouver, British Columbia, and...
61-C-A-2020 | Decision | 2020-07-16
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent after missing their connecting flight from Mexico City, Mexico, to Lima, Peru, on March 14, 2019.
[2] The applicants are seeking compensation that can be broken down as...
56-C-A-2020 | Decision | 2020-07-10