Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-10 of 11 decisions.
SUMMARY
[1] On August 10, 2016, Kathryn Lucas filed an application, on behalf of the applicants with the Canadian Transportation Agency (Agency) against British Airways. The applicants allege that British Airways cancelled their tickets prior to travel on Flight No. BA0092 from Toronto, Ontario,...
373-C-A-2016 | Decision | 2016-12-20
INTRODUCTION
[1] Terrence Ceretti filed an application with the Canadian Transportation Agency (Agency) against American Airlines regarding the rescheduling of his flights from Montréal, Quebec, Canada to Puerto Vallarta, Mexico. Mr. Ceretti states that the schedule change was inconvenient and...
368-C-A-2016 | Decision | 2016-12-08
INTRODUCTION
[1] On August 15, 2016, Changsheng Gao filed an application with the Canadian Transportation Agency (Agency) against Air Transat. Mr. Gao alleges that Air Transat acted in a discriminatory, unfair and unjustified manner after he and his wife, Weiping Li, presented themselves on...
313-C-A-2016 | Decision | 2016-10-13
INTRODUCTION
[1] On September 2, 2013, Tom Brown filed an application with the Canadian Transportation Agency (Agency) alleging, in part, that the fuel surcharges applicable to international transportation that Air Canada also carrying on business as Air Canada rouge and as Air Canada Cargo (Air...
200-C-A-2016 | Decision | 2016-06-23
INTRODUCTION
[1] Xiong Tan filed an application with the Canadian Transportation Agency (Agency) against Hainan respecting its failure to properly compensate him for alleged damage to his baggage during a flight from Shanghai, China to Toronto, Ontario, Canada on June 15, 2015.
REMEDY SOUGHT
[2] Mr...
193-C-A- 2016 | Decision | 2016-06-16
INTRODUCTION
[1] On August 10, 2015, Gábor Lukács filed an application with the Canadian Transportation Agency (Agency) alleging that:
between February 19, 2013 and August 4, 2015, Porter published false and/or misleading information on the carrier’s website concerning the compensation tendered to...
121-C-A-2016 | Decision | 2016-04-22
INTRODUCTION
[1] Magnolia Flores filed an application with the Canadian Transportation Agency (Agency) against American Airlines concerning the loss of certain items from her checked baggage while travelling with American Airlines on January 9, 2015, from Lima, Peru to Vancouver, British Columbia,...
111-C-A-2016 | Decision | 2016-04-12
INTRODUCTION
[1] On April 10, 2015, Anil Janmohamed filed an application on behalf of himself and his family members (applicants) with the Canadian Transportation Agency (Agency) against Air Transat regarding the alleged overbooking and denied boarding of two passengers on Flight No. TS246...
95-C-A-2016 | Decision | 2016-03-24
BACKGROUND
[1] This matter relates to the denied boarding compensation provisions found in Rule 87(B)(3)(b) of British Airways International Passenger Rules and Fares Tariff No. BA‑1, NTA(A) No. 306 (Tariff). In Decision No. 49-C-A-2016 (Decision), the Canadian Transportation Agency (...
91-C-A-2016 | Decision | 2016-03-23
INTRODUCTION
[1] On September 17, 2015, Norman Camerman filed an application with the Canadian Transportation Agency (Agency) against United, regarding his denied boarding for Flight No. UA3626 departing from Toronto, Ontario, Canada to Honolulu, Hawaii, United States of America via Denver,...
24-C-A-2016 | Decision | 2016-01-28