Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
- 2023 3 Apply 2023 filter
- 2022 30 Apply 2022 filter
- 2021 41 Apply 2021 filter
- 2020 74 Apply 2020 filter
- 2019 39 Apply 2019 filter
- 2018 47 Apply 2018 filter
- 2017 25 Apply 2017 filter
- 2016 11 Apply 2016 filter
- 2015 17 Apply 2015 filter
- 2014 23 Apply 2014 filter
- 2013 22 Apply 2013 filter
- 2012 17 Apply 2012 filter
- 2011 14 Apply 2011 filter
- 2010 19 Apply 2010 filter
- 2009 15 Apply 2009 filter
- 2008 19 Apply 2008 filter
- 2007 27 Apply 2007 filter
- 2006 32 Apply 2006 filter
- 2005 26 Apply 2005 filter
- 2004 13 Apply 2004 filter
- 2003 10 Apply 2003 filter
- 2002 23 Apply 2002 filter
- 2001 20 Apply 2001 filter
- 2000 5 Apply 2000 filter
Showing 511-520 of 572 decisions.
April 27, 2004
IN THE MATTER OF a complaint filed by Steven Lipson against Air Transat A.T. Inc. carrying on business as Air Transat concerning the carrier's terms and conditions of carriage which state its policy with respect to flight schedules, delays and cancellations, applicable to...
212-C-A-2004 | Decision | 2004-04-27
April 26, 2004
IN THE MATTER OF a complaint by Berni Zimmermann against Skyservice Airlines Inc. carrying on business as Skyservice concerning the loss of one of his suitcases following a flight from Vancouver, British Columbia, Canada to Las Vegas, Nevada, United States of America on March 17,...
211-C-A-2004 | Decision | 2004-04-26
March 31, 2004
IN THE MATTER of a complaint by Daniel Paul Cote against TACA International Airlines, S.A. carrying on business as TACA Airlines concerning the carrier's failure to apply the terms and conditions of carriage relating to limitations of liability for checked baggage specified in its...
169-C-A-2004 | Decision | 2004-03-31
March 4, 2004
IN THE MATTER OF a complaint filed by Susan Davis against Air Transat A.T. Inc. carrying on business as Air Transat concerning the carrier's terms and conditions of carriage which state its policy with respect to flight schedules, delays and cancellations, applicable to international...
99-C-A-2004 | Decision | 2004-03-04
November 18, 2003
IN THE MATTER of a complaint filed by Katrine Plotnikova on behalf of her mother, Taissia Nekrassova, with respect to the refusal by Aeroflot-Russian Airlines to compensate Mrs. Nekrassova for a lost suitcase.
File No. M4370/A896/01-4
COMPLAINT
On November 20, 2001, Katrine...
646-C-A-2003 | Decision | 2003-11-18
July 2, 2003
IN THE MATTER OF Decision No. 332-C-A-2003 dated June 6, 2003 - Complaint by Adrianus Hendriks against WestJet.
File No. M4370/W221/03-4
In its Decision No. 332-C-A-2003, the Canadian Transportation Agency (hereinafter the Agency), pursuant to paragraph 113.1(a) of the Air...
388-C-A-2003 | Decision | 2003-07-02
June 27, 2003
IN THE MATTER OF a complaint by Sylvie Desrochers against Aeroflot - Russian Airlines concerning the lack of clarity of its involuntary revised routings policy with respect to international travel.
File No. M4370/A565/01-1
COMPLAINT
On February 27, 2003, Sylvie Desrochers filed...
382-C-A-2003 | Decision | 2003-06-27
Follow-up - Decision No. 388-C-A-2003
June 6, 2003
IN THE MATTER of a complaint filed by Adrianus Hendriks with respect to WestJet's decision to remove Mr. Hendricks and his travelling companion from its Flight No. WS969 from Varadero, Cuba to Toronto, Ontario, Canada, on January 18, 2003.
File...
332-C-A-2003 | Decision | 2003-06-06
May 22, 2003
IN THE MATTER OF a complaint by Ladan Raee against Koninklijke Luchtvaart Maatschappij, N.V. (KLM Royal Dutch Airlines) related to the refusal to transport Ms. Raee on September 17, 2002 on KLM Royal Dutch Airlines Flight No. 692 from Toronto, Ontario to Amsterdam, Netherlands.
File...
2003-C-A-305 | Order | 2003-05-22
April 3, 2003
IN THE MATTER OF a complaint by Danny Yehia against Air Canada alleging that Aeroplan divulged, without his consent, personal information about him to another party.
File No. M4370/A74/02-1113
COMPLAINT
On November 8, 2002, Danny Yehia filed with the Air Travel Complaints...
185-C-A-2003 | Decision | 2003-04-03