Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Royal Air Maroc pursuant to subsection 172(1) of the CTA, with respect to Royal Air Maroc’s alleged failure to provide her with wheelchair assistance.
[2] On February 21, 2020, the Agency issued...
21-AT-A-2021 | Decision | 2021-03-23
The applicant has applied to the Canadian Transportation Agency (Agency) for a licence to operate a non‑scheduled international service to transport traffic on a charter basis between Australia and Canada.
The Agency is satisfied that the applicant meets all the applicable requirements of...
A-2021-42 | Determination | 2021-03-23
In its Determination No. A-2020-78, the Canadian Transportation Agency (Agency) suspended the domestic licence of the Licensee.
The Licensee has requested that the licence remain suspended and not be cancelled.
The Agency is satisfied that the reasons provided in support of the Licensee's request...
A-2021-43 | Determination | 2021-03-23
The applicant has applied to the Canadian Transportation Agency (Agency) for a licence to operate a scheduled international service, large aircraft in accordance with the Air Transport Agreement between the Government of Canada and the Government of the United States of America signed on March 12,...
A-2021-44 | Determination | 2021-03-23
SUMMARY
[1] Lisa White filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding changes to a reservation, refunds and cancellation of a reservation.
[2] The Agency will address the following issue:
Did WestJet properly apply the terms and conditions set out...
20-C-A-2021 | Decision | 2021-03-23
SUMMARY
[1] Mohammad Yameen filed an application with the Canadian Transportation Agency (Agency) against PIA regarding the fees that he was charged in relation to changes made to his itinerary.
[2] Mr. Yameen seeks the following relief:
CAD 5,000 for five pre-paid tooth implants;...
19-C-A-2021 | Decision | 2021-03-23
In its Determination No. A-2020-64, the Canadian Transportation Agency (Agency) suspended the domestic licence of the Licensee.
The Licensee has requested that the licence remain suspended and not be cancelled.
The Agency is satisfied that the reasons provided in support of the Licensee's request...
A-2021-41 | Determination | 2021-03-18
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a flight that they were unable to take because they did not complete their check-in on time.
[2] The applicants seek compensation in the amount of CAD 1,420.78, broken...
17-C-A-2021 | Decision | 2021-03-17
SUMMARY
[1] Harpreet Johal filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding the alleged theft of his wedding ring and watch from his gate‑checked baggage after travelling with his family from Vancouver, British Columbia, to Toronto, Ontario, on August...
18-C-A-2021 | Decision | 2021-03-17
The applicant has applied to the Canadian Transportation Agency (Agency) for a licence to operate a non‑scheduled international service, small aircraft, to transport traffic on a charter basis between Canada and any other country.
The Agency is satisfied that the applicant meets all the applicable...
A-2021-40 | Determination | 2021-03-12