Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 131-135 of 135 decisions.
[1] The applicant purchased a round-trip ticket through a travel agent to travel from Toronto, Ontario, to Mumbai, India, via Paris, France, departing on January 16, 2018, and returning on March 22, 2018. Air Canada was the marketing carrier and operator of the Toronto-to-Paris and Paris-...
8-C-A-2022 | Decision | 2022-02-04
SUMMARY
[1] Isaias Rivera Soza filed an application with the Canadian Transportation Agency (Agency) against AeroMexico regarding its refusal to transport him from Quito, Ecuador, to Vancouver, British Columbia, on September 9, 2019, and on September 12, 2019.
[2] Mr. Rivera Soza seeks a...
4-C-A-2022 | Decision | 2022-01-11
[1] Muhammad Islam held a round-trip ticket to travel on March 5, 2019, from Islamabad, Pakistan, to Toronto, Ontario, via Muscat, Oman, and London, United Kingdom, arriving in Toronto on March 6, 2019. Following the carrier’s refusal to transport Mr. Islam on his...
3-C-A-2022 | Decision | 2022-01-07
[1] Ms. Lam purchased a ticket from Air Canada to travel on February 11, 2020, from Havana, Cuba, to Vancouver, British Columbia, via Toronto, Ontario. She was scheduled to depart Havana at 7:00 a.m. and to arrive in Vancouver at 5:02 p.m. However, the flight from Havana to Toronto was...
2-C-A-2022 | Decision | 2022-01-07
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a refusal to transport and a reservation cancellation.
[2] The applicants seek a total of CAD 2,874.22 in compensation, broken down as follows:
CAD 2,111.32 for the...
1-C-A-2022 | Decision | 2022-01-06