Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 21-30 of 70 decisions.
SUMMARY
[1] Elin Hughes filed an application with the Canadian Transportation Agency (Agency) against Aer Lingus and Flybe with respect to the delay in the delivery of her checked baggage.
[2] Flybe provided Ms. Hughes with a delayed luggage letter (Letter). Ms. Hughes claims that this Letter...
88-C-A-2020 | Decision | 2020-09-01
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a delay in their flight from Vancouver, British Columbia, to Calgary, Alberta, on April 27, 2019.
[2] The applicants seek compensation for the cost of their three...
86-C-A-2020 | Decision | 2020-08-31
SUMMARY
[1] The applicant purchased a round-trip ticket to travel from Montréal, Quebec, to Karachi, Pakistan, via Doha, Qatar. The applicant was refused transportation in Montréal on the grounds that their name was missing a space on the outbound ticket. The applicant had to purchase new tickets...
84-C-A-2020 | Decision | 2020-08-27
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet with respect to the cancellation of their reservations for a flight from Edmonton, Alberta, to Vancouver, British Columbia.
[2] The applicants purchased replacement tickets with Air...
83-C-A-2020 | Decision | 2020-08-20
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its refusal to transport them on Flight No. WS1220 from Toronto, Ontario, to Fort Lauderdale, USA, on April 21, 2019.
[2] The applicants seek...
82-C-A-2020 | Decision | 2020-08-19
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its refusal to transport the applicant on Flight No. AC006 from Narita International Airport, in Tokyo, Japan, to Montréal, Quebec, on August 10, 2018,...
81-C-A-2020 | Decision | 2020-08-18
SUMMARY
[1] Yun Ni filed an application with the Canadian Transportation Agency (Agency) against WestJet and Delta alleging having been denied boarding on Flight No. WS6355 from Minneapolis, Minnesota, USA, to Calgary, Alberta.
[2] The applicant is seeking compensation for denied boarding...
80-C-A-2020 | Decision | 2020-08-14
SUMMARY
[1] Ms. Reelie filed an application with the Canadian Transportation Agency (Agency) against Swoop regarding the cancellation of her ticket from Edmonton, Alberta, to Abbotsford, British Columbia, on January 12, 2019. Ms. Reelie subsequently purchased a ticket for a replacement flight with...
78-C-A-2020 | Decision | 2020-08-07
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning damage to a wedding dress which the applicants claim occurred on Flight No. WG421 from Punta Cana, Dominican Republic, to Sudbury, Ontario, via Kitchener, Ontario...
76-C-A-2020 | Decision | 2020-08-04
SUMMARY
[1] Jaspreet Bal filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding its requirement that she pay for her checked baggage, which although carry-on size, had to be checked as it contained a kirpan. Ms. Bal checked in and paid her baggage fee...
75-C-A-2020 | Decision | 2020-08-03