Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 171-180 of 619 decisions.
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Emirates regarding the delay of, and damage to their baggage.
[2] The applicants request the maximum compensation of 1,131 Special Drawing Rights set out in the Convention for the...
65-C-A-2019 | Decision | 2019-10-09
SUMMARY
[1] In decision No. 41-C-A-2019 (Decision) issued on July 16, 2019, the Canadian Transportation Agency (Agency) concluded that Air Maroc did not properly apply the terms and conditions set out in its International Passenger Rules and Fares Tariff, NTA(A) No. 324 (Tariff) when...
62-C-A-2019 | Decision | 2019-09-27
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air France, regarding a cancelled flight and resulting travel delay.
[2] The applicant does not seek reimbursement for expenses incurred, having already received credits and compensation for...
60-C-A-2019 | Decision | 2019-09-20
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) regarding Air Transat’s refusal to transport them on a flight from Lyon, France, to Montréal, Quebec, on June 16, 2018.
[2] The applicant is seeking compensation in accordance with the codes,...
58-C-A-2019 | Decision | 2019-09-13
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Etihad Airways regarding its refusal to check in a box containing framed photographs as standard checked baggage on their return flight from Ahmedabad, India, to Toronto, Ontario, on February...
55-C-A-2019 | Decision | 2019-09-06
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet concerning damage to their checked baggage while travelling from Toronto, Ontario, to Puerto Vallarta, Mexico, on October 27, 2018.
[2] The applicant seeks compensation in the amount...
54-C-A-2019 | Decision | 2019-08-28
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding delays that they experienced on Flight No. AC1806 between Toronto, Ontario, and San José, Costa Rica, on December 30, 2017 (outbound flight) and Flight...
53-C-A-2019 | Decision | 2019-08-26
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) on behalf of themselves and their two minor children against Air Transat concerning its refusal to transport them.
[2] The applicant seeks reimbursement for the cost of the replacement tickets that they...
52-C-A-2019 | Decision | 2019-08-23
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against AeroMexico concerning changes to the itinerary of their round-trip travel from Montréal, Quebec, to Acapulco, Mexico. Specifically, AeroMexico replaced Flight No. AM310 from Acapulco...
51-C-A-2019 | Decision | 2019-08-19
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet concerning their claim of having been denied boarding on Flight No. WS714 from Vancouver, British Columbia, to Toronto, Ontario, on February 23, 2018.
[2] The applicants...
50-C-A-2019 | Decision | 2019-08-16