Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 21-30 of 60 decisions.
SUMMARY
[1] Ivetta Gvozdetckaia filed an application with the Canadian Transportation Agency (Agency) against Korean Air regarding the amount of the refund due to her after she cancelled the return portion of her round-trip travel from Vladivostok, Russia to Vancouver.
[2] Ms. Gvozdetckaia is...
45-C-A-2018 | Decision | 2018-06-15
SUMMARY
[1] Bhavana Jain filed an application with the Canadian Transportation Agency (Agency) against Turkish Airlines concerning the alleged delayed delivery and damage to her baby stroller, and excess baggage charges collected by the carrier.
[2] Ms. Jain is seeking US$210 for the delay and...
44-C-A-2018 | Decision | 2018-06-15
SUMMARY
[1] Francis Musyoki filed an application with the Canadian Transportation Agency (Agency) concerning Porter’s cancellation of the Toronto-Windsor segment of his Montréal‑Toronto‑Windsor itinerary. Mr. Musyoki claims that to reach his final destination, Windsor, he paid for alternate...
46-C-A-2018 | Decision | 2018-06-15
SUMMARY
[1] Dana Young filed an application with the Canadian Transportation Agency (Agency) regarding the reassignment of her confirmed seat on Air Canada Flight No. AC157 departing from Toronto, Ontario to Calgary, Alberta on May 18, 2017. The seat was reassigned as a result of the delayed...
39-C-A-2018 | Decision | 2018-06-11
SUMMARY
[1] Hassan Salam filed an application with the Canadian Transportation Agency (Agency) on January 9, 2018. Pleadings opened on January 29, 2018. On February 19, 2018, Air Canada filed its answer. Mr. Salam filed a reply on February 26, 2018.
[2] Mr. Salam was scheduled to travel on...
38-C-A-2018 | Decision | 2018-06-01
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning flight No. AC1750 from Montréal, Quebec, Canada, to Cayo Coco, Cuba, on August 9, 2017, which was delayed six hours.
[2] The applicants are seeking compensation...
37-C-A-2018 | Decision | 2018-05-30
SUMMARY
[1] Christophe Scordo filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the loss of his checked baggage following a flight from Brussels, Belgium, to Toronto, Ontario, via Milan, Italy, on July 5, 2017.
[2] Mr. Scordo is requesting...
36-C-A-2018 | Decision | 2018-05-11
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) regarding issues that they encountered with Air Canada on the return portion of their international itinerary.
[2] The applicants are seeking relief in the amount of $1,350 per passenger, which they...
35-C-A-2018 | Decision | 2018-05-10
SUMMARY
[1] Tessie Bencker filed an application with the Canadian Transportation Agency (Agency) against Icelandair, alleging that the carrier and the Keflavik International Airport Authority violated her passenger rights and subjected her to harassment and discrimination because she is female and...
34-C-A-2018 | Decision | 2018-04-27
SUMMARY
[1] Syed Sohail Abbasfiled an application with the Canadian Transportation Agency (Agency) against PIA regarding the loss of one of his checked baggage while travelling from Islamabad, Pakistan to Toronto, Ontario, Canada on January 19, 2017.
[2] Mr. Abbas is seeking compensation in the...
33-C-A-2018 | Decision | 2018-04-12