Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
Showing 531-540 of 583 decisions.
[1] The applicants purchased one-way tickets to travel with WestJet from Calgary, Alberta, to Los Angeles, United States, on November 12, 2019, departing at 9:55 a.m. They were refused transportation at the boarding gate and purchased new tickets to complete their journey.
[2] The applicants seek a...
25-C-A-2022 | Decision | 2022-02-18
[1] The applicants purchased “Economy Basic” tickets for travel with Air Canada on August 28, 2019, from Vancouver, British Columbia, to Halifax, Nova Scotia, via Montréal, Quebec. The applicants attempted to check in for their flight at the Vancouver airport but were told that the cut-...
26-C-A-2022 | Decision | 2022-02-18
[1] Alice Akinlemibola purchased a round-trip ticket to travel with Royal Air Maroc from Lagos, Nigeria, to Montréal, Quebec, via Casablanca, Morocco, departing on March 21, 2019, and returning on September 15, 2019. She later changed, in exchange for a fee, her return date to February 26, 2020....
24-C-A-2022 | Decision | 2022-02-17
Seadrill Newfoundland Operations Ltd. applied, through its representative, to the Minister of Public Safety and Emergency Preparedness (Minister), for a licence to use the "WEST HERCULES", a mobile offshore drilling unit registered in Panama, to undertake drilling services for the exploration and...
W-2022-17 | Determination | 2022-02-16
[1] The applicant purchased a one-way economy class ticket from the respondent for travel on March 22, 2020, from Cancun, Mexico, to London, United Kingdom, via Calgary, Alberta. The applicant did not travel and was provided with a travel bank credit for the full amount paid for their ticket. They...
19-C-A-2022 | Decision | 2022-02-16
[1] Michael Kuhlmann purchased round-trip tickets to travel from Toronto, Ontario, to Denver, Colorado, departing on February 14, 2020, and returning on February 17, 2020. His return flight was delayed and cancelled. He was rebooked on another flight the next day.
[2] Mr. Kuhlmann seeks...
21-C-A-2022 | Decision | 2022-02-16
[1] Walter Geissbuehler purchased Economy Basic tickets for work-related travel on October 8 and November 12, 2019, from Kamloops, British Columbia, to Fort McMurray, Alberta, via Calgary, Alberta. After breaking his ankle on October 6, 2019, Mr. Geissbuehler was unable to work for eight weeks and...
22-C-A-2022 | Decision | 2022-02-16
[1] Fouzia Khalboubi purchased an Economy Basic round-trip ticket, for CAD 370.91, to travel between Winnipeg, Manitoba, and Saskatoon, Saskatchewan, departing on October 18, 2019, and returning on October 22, 2019. When attempting to board her outbound flight, Ms. Khalboubi was told that she could...
20-C-A-2022 | Decision | 2022-02-16
SUMMARY
[1] Gail Forsythe filed an application with the Canadian Transportation Agency (Agency) against the respondents regarding two separate events. Firstly, KLM’s refusal to transport a Chow Chow breed dog from Milan, Italy, to Calgary, Alberta, via Amsterdam, Netherlands, on April 20, 2020...
23-C-A-2022 | Decision | 2022-02-16
[1] The applicants purchased round-trip tickets to travel from Calgary, Alberta, to Varadero, Cuba, on Flight WG628, departing on January 17, 2020, and returning on January 25, 2020. Their outbound flight experienced a delay of 6 hours and 9 minutes when its cabin crew were removed and...
16-C-A-2022 | Decision | 2022-02-15