Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
- 2022 1 Apply 2022 filter
- 2020 3 Apply 2020 filter
- 2019 4 Apply 2019 filter
- 2018 2 Apply 2018 filter
- 2017 2 Apply 2017 filter
- 2016 1 Apply 2016 filter
- 2015 3 Apply 2015 filter
- 2014 1 Apply 2014 filter
- 2013 9 Apply 2013 filter
- 2012 2 Apply 2012 filter
- 2011 3 Apply 2011 filter
- 2010 13 Apply 2010 filter
- 2009 7 Apply 2009 filter
- 2008 31 Apply 2008 filter
- 2007 13 Apply 2007 filter
- 2006 40 Apply 2006 filter
- 2005 37 Apply 2005 filter
- 2004 28 Apply 2004 filter
- 2003 29 Apply 2003 filter
- 2002 30 Apply 2002 filter
- 2001 14 Apply 2001 filter
- 2000 52 Apply 2000 filter
- 1999 51 Apply 1999 filter
- 1998 25 Apply 1998 filter
Showing 1-10 of 401 decisions.
SUMMARY
[1] Marcia Yale filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the lack of a One Person, One Fare (1P1F) policy for international flights to provide an extra seat free of charge to provide additional floor space for her service dog, and...
95-AT-A-2022 | Decision | 2022-07-21
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada and United pursuant to subsection 172(1) of the Canada Transportation Act, SC 1996, c 10 (CTA), regarding the lack of accommodation for their disability during travel to Toronto...
41-AT-A-2020 | Decision | 2020-07-02
BACKGROUND
In Decision No. 12-AT-C-A-2019, the Canadian Transportation Agency (Agency) found that Air Canada did not make reasonable efforts to notify the applicant of the reason for a tarmac delay, as required by Rule 80(C)(3) of its International Passenger Rules and Fares Tariff, NTA(A...
LET-AT-C-A-21-2020 | Letter Decision | 2020-03-23
SUMMARY
[1] The applicant, accompanied by an Emotional Support Animal (ESA), was told to disembark the aircraft when Porter identified the ESA’s behaviour as posing a safety risk. The applicant filed an application with the Canadian Transportation Agency (Agency) against Porter pursuant to:...
29-AT-C-A-2020 | Decision | 2020-03-18
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency), against Saudi Arabian Airlines pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), concerning the carrier’s alleged failure to provide...
78-AT-C-A-2019 | Decision | 2019-11-07
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet pursuant to subsection 172(1) of the CTA, concerning the carrier’s alleged failure to provide appropriate seating.
[2] The applicant seeks a full refund of their ticket as well as...
57-AT-A-2019 | Decision | 2019-09-13
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Transat pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), concerning the carrier’s alleged failure to provide both general assistance...
24-AT-A-2019 | Decision | 2019-04-29
SUMMARY
[1] Tanveer Akhtar filed an application with the Canadian Transportation Agency (Agency) against Saudi Arabian Airlines pursuant to:
subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), concerning the carrier’s alleged failure to provide wheelchair...
LET-AT-C-A-32-2019 | Letter Decision | 2019-04-01
BACKGROUND
On November 22, 2017, the Canadian Transportation Agency (Agency) issued Decision No. LET AT-A-78-2017 (Decision) wherein it found that Ms. Jodhan is a person with a disability and has encountered an obstacle to her mobility. The Agency stayed the consideration of the question of whether...
LET-AT-A-11-2018 | Letter Decision | 2018-02-14
SUMMARY
[1] Shafique Ahmad, on behalf of his father, Muhammad Sharif, filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), against Air Canada, alleging that it did not provide one...
13-AT-A-2018 | Decision | 2018-02-08